A Division of Facilities Services
The Custodial Services department is responsible for providing a healthy, sanitary, and safe environment for the University community by providing an acceptable standard for cleanliness throughout the university.
Responsibilities of the Custodial Services department include cleaning the interiors of all classrooms, lecture halls, theaters, laboratories, libraries, offices, halls, stairs, elevators, and public areas as well as cleaning and restocking building restrooms on a regularly scheduled basis.
VIEW THE COMPLETE CLEANING SCHEDULE
All cleaning requests should be made to the Customer Service Center at (216)368-2580 or facility@case.edu. After-hours, all calls to the Customer Service Center are forwarded to the CWRU Police and Security dispatch office. Only emergencies will be responded to after-hours.
Buildings located in the Health Sciences Complex (Biomedical Research Building,
Dental School, Nursing School, Pathology, Robbins, Sears Tower, Wolstein Research Building, and Wood Research Tower) are currently cleaned by CWRU staff and contract cleaning companies Monday - Friday / 8:00am to 5:00pm. The
HSC Custodial Office can be reached at (216) 368-1074 or (216) 368-4498.
SPECIAL REQUESTS
Please schedule any non-routine cleaning requests (carpet shampooing, floor refinishing,
additional manpower for special events) as far in advance as possible by contacting the Customer
Service Center at 368-2580 or facility@case.edu.
Fred Peck
Assistant Director of Facilities Services
for Custodial Services
216.368.1075
Tangela Scott-Jones
Department Administrator
216.368.2931
Visitors and Deliveries:
Cedar Avenue Service Center
10620 Cedar Avenue
Room 111
Cleveland, OH 44106-7078
(216)368-2931
Click here for directions