From a settlement that began centuries ago on the banks of the Cuyahoga River, Cleveland has grown into a metropolis of close to 3 million people. The heritage of this Great Lakes port includes industrial achievement as well as cultural and scientific advances. The Cleveland area is headquarters for many of the nation’s major corporations. The city is also a major banking center; the Fourth District Federal Reserve Bank, one of 12 in the nation, is located here.
Health care is another thriving Cleveland industry. Dozens of hospitals and medical centers are concentrated in the area. University Hospitals, the Cleveland Clinic, the Metro-Health Medical Center, and others have attained international recognition for outstanding patient care and contributions to medical research.
Greater Cleveland is dotted with shopping malls, theaters, and opportunities for sports and amusement. The latter include Lake Erie, the 17,000-acre Metropark system; professional baseball, football, and basketball teams; and facilities for softball, skiing, hiking, cycling, picnics, and other activities. More than 60 ethnic groups live in Cleveland; seasonal festivals continue traditions brought to the region from throughout the world.
Case Western Reserve University is located in University Circle, a 550-acre concentration of more than 40 cultural, medical, educational,
religious, and social service institutions located at the eastern edge of the city. In addition to Case Western Reserve University, which is
the largest institution in University Circle, the community includes Severance Hall, home of the world-famous Cleveland Orchestra; the
Cleveland Museum of Art, housing one of the nation’s finest collections; the Cleveland Institute of Music; the Cleveland Institute of Art;
University Hospitals; the Western Reserve Historical Society; the Cleveland Botanical Garden; the Cleveland Museum of Natural
History; and many others. All are within walking distance of the university.
University Circle attracts visitors worldwide and from throughout the region to its concerts, theater performances, athletic events, art shows, public lectures, exhibits, and restaurants. Housing, shopping, and recreational facilities are all located in the area.
The purpose of UCITE is to support faculty in their research and teaching and to encourage change and innovation in teaching. It does this through a combination of informal seminars and workshops (about fifty per year) led by UCITE personnel and campus faculty; special programs with invited outside speakers of renown and expertise; and individualized services (such as class visitation, mentoring, presentation skills, accent reduction, and consultation) to faculty who request them. UCITE also serves as a research, planning, and implementation resource for the many education-related initiatives undertaken on campus.
UCITE also conducts programs for new faculty. These serve an important function for faculty: development and socialization to
the university culture, as well as to growth of teaching skills.
UCITE administers grants programs that are designed to encourage faculty members to develop and experiment with their teaching
and education activities. The Glennan Fellows Program provides five stipends of $6,500 annually from the income of an endowment
provided by the Glennan family. Selected fellows must be tenure-track but untenured faculty members who exhibit outstanding talent
as both teachers and scholars. Awards are made on the basis of proposals, which they submit following nominations by their peers.
It is a significant honor to serve as a Glennan Fellow, and these junior faculty become recognized as leaders and role models for other
UCITE also offers programs such as the Learning Fellows seminar, a semester-long course on teaching open to all faculty members.
Support in the form of gifts and donations by alumni and friends is continually being sought. These funds are used to provide additional teaching grants to university faculty members. For a more complete listing of services and events, go to the UCITE website.
UCITE is administered by a director and an associate director. The center has a full-time administrative assistant.
Information Technology Services
Information Technology Services (ITS) offers a wide variety of state-of-the art technology applications, tools, and services to enrich the university’s learning, teaching, and research environment. Services managed include:
- The university’s high speed switched gigabit Ethernet network
- Wireless deployment to the campus community
- Personal productivity and general-purpose software packages, generally at no cost, through the online Software Center
- Support and training services to assist users in maximizing use of technology resources
- Academic and instructional systems such as Blackboard and MediaVision Courseware
- Campus-wide application software, such as e-mail and group calendaring
- Campus-wide collaborative software, including Adobe Connect
- Telephone services, including Voice over IP and unified messaging
- Audio/video/videoconferencing/streaming services
- Internal administrative systems
Instructional Technology & Academic Computing (ITAC)
ITAC supports current technologies that enhance teaching and learning at Case Western Reserve University. Through technology support and professional development, ITAC supports the university community in its endeavor to experience, explore, collaborate and extend learning beyond its traditional boundaries. Services include:
- MediaVision Courseware, videoconferencing, iTunes, YouTube
- Technology-enhanced classrooms
- Video production, streaming video and web casting
- Event Support
- Emerging instructional technologies
- 3D and virtual experiences
- Innovative multimedia
- BlackboardStudent technology consultants
Case Western Reserve faculty, staff and students are eligible to download software packages over the university network. Packages and tools include:
Personal productivity and general purpose software packages, including:
- Microsoft Office Suite
- Virus protection
- Desktop publishing
- Operating System upgrades
- Mathematical and statistical packages and tools and programming languages
Case Western Reserve University strategic partnerships with many premier technology manufacturers allow the university to offer university faculty, staff , and students cuttingedge technology products and services at highly advantageous educational discounts. Products available at the eStore include computers, backup services, high speed internet, cellular phones, and other accessories.
Information Security Office
Managing risk to assure confidentiality, Integrity and availablity of information, information systems and critical infrastructure. This office is responsible for
- Creation and enforcement of universitywide policies
- University IT Policies
- University Security Policies
- Coordination with compliance and various policies through established Governance processes
- Development and operation of network defenses and plans
- Network monitoring and defense
- Incident response
- Disaster recovery planning
- Creation and implementation of relevant and appropriate security controls
- 3-Tier information architecture
- Vulnerability Management
- Identity Management
- Risk Management
- Training and education of all faculty, staff, and students in security risks
- Security awareness program
- Management training
- Administrator training
- Use of security tools
The mission of ITS Research Computing is to facilitate cost-effective access to IT resources for the research community at Case Western Reserve University. These resources include high performance computing services, database hosting and programming services, server hosting and administration services, and pre-award IT consultation. ITS Research Computing is prepared to engage with faculty in technologies as they emerge at the university, including, for example, visualization and grid technologies, and incorporate them into the suite of centrally supported services.
The Help Desk, powered by PerceptIS, provides computing support to the university community. Walk-in centers are conveniently located around campus. Check website for hours. Services include:
- Troubleshooting and technical assistance
- Telephone support available twenty-four hours a day, seven days a week
- Dispatching, if necessary, of technical assistants to residence halls to resolve user problems
- Annual service contracts provide unlimited dispatch to campus locations
Telephone Services offers Voice Over IP phone service to Case Western Reserve University administrative offices and residence halls. It also manages the university’s Unified Messaging voicemail system, which delivers voicemail messages to a university email account.
University Archives manages university records and publications to ensure the preservation of a reliable institutional memory. The office, which manages a collection of over 12,000 linear feet (approximately 25 million pages) and over 40 gigabytes that document the university’s life from 1826 to 2009, offers the following services:
- Research and reference services to help discover the who, what, where, when, how and why of Case Western Reserve University history and development
- Duplication services (digital, xerographic, and fax copies) of most documents
- Records services to assist in managing active records and guidance in transferring records to the University Archives
- Digitization of select, high-demand materials for ease of access and use
All Case Western Reserve University’s libraries support the university’s undergraduate, graduate and professional programs. Combined, their collections contain over 2.5 million volumes. The libraries maintain individual websites to facilitate communication of their unique services to the university community. Collections of electronic databases and electronic journals are shared and available for all university faculty, staff , and students through the campus network or authorized remote access. The libraries are an integrated system that comprises the Kelvin Smith Library, the Cleveland Health Sciences Library, the School of Law Library and the Harris Library at the Mandel School of Applied Social Sciences.
Kelvin Smith Library (KSL) is open to all members of the university community, with collections and services supporting the faculty, staff, undergraduate, and graduate students of the College of Arts and Sciences, the Case School of Engineering, the Weatherhead School of Management, and the general administration of the university. The main collection of KSL is over 1.7 million volumes. The Astronomy and Music Libraries are branches of KSL and are housed within their respective departments. KSL has access to more than 54,000 serials and periodicals and has a large retrospective collection housed in the Retrospective Research Collections Center located in Cedar Avenue Service building. KSL’s collection also includes audiovisual materials, government documents, special collections, and digital collections. KSL provides staff and services in support of teaching and research, including expert reference assistance in-person and online, ILLiad interlibrary loan services and electronic article delivery, Course Reserves and Electronic Reserves, the Center for Statistics and Geospatial Data, the Freedman Digital Library, Language Learning and Multimedia Services Center and the International News Commons. During the academic semesters, KSL is open 24 hours, 7 days a week.
The Mandel School of Applied Social Sciences (Mandel School) has the distinction of being one of the few schools of social work that maintains a professional library for the use of its students, staff, faculty, and alumni as well as for the general university community. The Lillian F. and Milford J. Harris Library contains over 40,000 volumes and subscriptions to 250 periodicals and about 900 video and audio items to support Mandel School academic programs. The library also has a variety of electronic media and other materials, which are available for classroom use by faculty. The library’s website provides information resources for social work students, faculty, practitioners, and other human service workers in Greater Cleveland.
The Cleveland Health Sciences Library operates in two locations, the Allen Memorial Medical Library and the Health Center Library. The Cleveland Health Sciences Library collections support programs in the biological sciences, medicine, nursing and dentistry and are open to all university students, faculty and staff. The CHSL total collections number over 400,000 volumes. The collection consists of books, theses, nearly 2,000 subscriptions to journals, government documents, audiovisual items, and electronic resources. The collection in the Dittrick Medical History Center contains archives, rare books and artifacts for research in the history of medical technology.
The Judge Ben C. Green Law Library is located in the School of Law and has more than 300,000 volumes including complete collections of statutory and case law, law reviews, the National Reporter System, state reports, administrative reports and current law services. There is also an extensive British collection and special collections in taxation, labor law and foreign investments. The law library’s website provides core links to legal information resources, government agencies and legislative history resources.
The Library Catalog is the university’s comprehensive online, public access catalog and also has holdings of the Cleveland Institute of Music, Cleveland Institute of Art and the Siegal College of Judaic Studies. The Library Catalog has search and display functions for the records of all volumes in the campus and affiliated libraries and is accessible through any web browser. The Library Catalog also provides quick links to the libraries’ websites, research databases, electronic journals, OhioLINK consortium materials, and major local libraries. Computer workstations are located in each university library to facilitate use of all digital library information resources. Network access allows researchers to search the resources of the university’s libraries and the OhioLINK catalog from any port on the campus network, from the Kelvin Smith Library wireless network or through university-authenticated remote access.
Case Western Reserve University is a founding member of the OhioLINK consortium, which provides a shared, unified catalog for
eighty-nine colleges and universities, as well as the State Library of Ohio. The OhioLINK Central Catalog, at 47.6 million items, provides
access to many electronic journals and theses, media resources, and online databases. Authorized faculty, students, and staff enjoy
automated online borrowing and renewals of book and media materials, as well as onsite borrowing privileges at OhioLINK member libraries.
Case Western Reserve University students may apply for a Cleveland Public Library CLEVNET card, which expands access to many
local city and county libraries in the area. Other libraries in University Circle include the Cleveland Institute of Art, the Cleveland
Institute of Music, the Cleveland Museum of Art, the Western Reserve Historical Society, the Cleveland Museum of Natural History,
and the Cleveland Botanical Garden Library.
The university is a member of the Association of Research Libraries (ARL), which comprises 123 North American research libraries.
Kelvin Smith Library
Cleveland Health Sciences Library
Ben C. Green Law Library
Harris Library – Mandel School
The School of Dental Medicine of Case Western Reserve University maintains a clinic that provides dental services to students and faculty, as well as the general public. The Dental Clinic is dedicated to training dental students in the skills necessary to be competent dental practitioners and to being lifelong learners to provide the best possible patient care under the direct supervision of the practicing dental faculty. Students and their family dependants covered by the university medical plan receive some dental services covered 100 percent and others at a discounted rate. Students should refer to their medical plan for more specific information.
The School of Dental Medicine also provides dental benefit plans for faculty and staff of the university. Care is provided in general practice and in all the specialties and is available through the dental clinics on campus.
The University Bookstore, located in Thwing Center, serves as the source for all required and recommended course materials that include
new and used textbooks and CaseNotes (custom-produced course packets designed by faculty for their classes). In addition to course
books, the University Bookstore features complete reference sections and a large general book department, quality school and office
products, a broad selection of clothing and gift items, and a variety of convenience foods and beverages. The University Bookstore also
offers special book orders and custom orders of clothing and gifts for groups and organizations. In addition to all the textbooks for
medical, dental, and nursing programs, the department features a complete medical reference section, medical equipment, and supplies.
The University Bookstore is open 8:30 a.m. to 5:30 p.m. Monday to Thursday, and 8:30 a.m. to 5 p.m. on Friday. Saturday hours are 11 a.m. to 3 p.m. Hours are subject to change at the start of each semester, for summer, breaks, and special events. Please check the website for current hours of operation. The bookstore accepts cash, checks, major credit cards, debit cards, CaseCash, and department requisitions.
Business Office-Phone 216-368-2550
Thwing Copy Center -Phone 216-368-2553
Bindery - Phone 216-368-0084
Peter B. Lewis Building Room 23
Monday - Friday 8:30 a.m. to 5 p.m.
University Printing Services is a full-service print facility, designed to serve the printing needs of faculty, staff, and students. With two convenient copy centers, full service bindery department, and a centrally located business office, staff provides such services as photocopying, printing or finished document needs. Specific amenities include: black and white photocopying, color copying, standard university items, business cards, letterhead, envelopes, offset printing, scanning, CD burning, foil stamping, thesis/hardcover binding, wide format printing, campus mail envelopes, promotional items, full finishing capabilities, specialty papers, passport photos, and much more.
Free pickup and delivery is provided from all campus locations and staff can help clients print directly from their desktop to printing services’ black and white and color copiers.
Please check the website for a full range of products and services. Order items online at:
A free shuttle bus system runs throughout the week to serve the 550-acre University Circle area. In the evenings, a loop bus runs approximately every 20 minutes over a specific campus route. Please see bus schedules, which are available on the buses, in Access Services, Thwing Center, and several other buildings, for the specific operating hours for each shuttle. In addition, Regional Transit Authority bus routes run through the heart of University Circle, linking the campus with the greater community. Rapid Transit trains run directly from the campus to Cleveland Hopkins International Airport.
Parking on campus is not allowed except by permit, and then only in the areas for which the permit is valid. Students attending classes for more than 12 credit hours (undergraduate) or more than 9 credit hours (graduate) must purchase a full-time permit. Graduate students registered for 651 or 701 courses must purchase full-time permits. Students living in residence halls and fraternities must obtain parking permits if they maintain cars while in residence. Resident student parking is granted with a confirmed housing assignment. Current proof of part-time registration is required when a request for a part-time parking permit is made. Summer session permits are also available.
Information for renewal of permits for the next academic year is available during the spring semester. Students must resolve all outstanding parking violations prior to renewal. All students registered at the university must abide by the parking rules of the Joint Parking Systems, which includes Case Western Reserve University, University Hospitals, and University Circle Inc. Complete copies of the rules are available at the Standard Parking Office and at Access Services.
Violators are subject to fines and, if fines are not paid, to towing. A person charged with a violation has the opportunity for a first written appeal to Standard Parking. In the event of an unsuccessful first written appeal, the alleged violator has the opportunity of re-appealing in person with counsel, if desired, before the Joint Parking Systems Appeals Committee. Failure to pay a fine will ultimately result in the withholding of transcripts.
Information about parking may be requested from Access Services, Crawford Hall, 10900 Euclid Avenue, Cleveland, Ohio 44106-7084 (216-368-2273) or see the university parking website at http://parking.case.edu/.