Life-threatening Emergencies
If you are on campus, call the CWRU Police Department at 216.368.3333.
If you are off campus, call 911.
Examples of life-threatening emergencies:
- Car accident
- Criminal activity
- Missing persons
- Suicidal thoughts
- Thoughts about self-harm
- Thoughts about harming others
- Natural disasters (tornado, flood, etc.)
- Sexual assault
- Other violence
Immigration-related Emergencies
Call the CWRU Police Department at 216.368.3300, and the dispatcher will help connect you to a VISA staff member any time of day, any day of the week.
During regular business hours, 8:30 a.m. and 5 p.m. on weekdays, you can also call the VISA Office directly at 216.368.6964.
Examples of immigration-related emergencies:
- Detainment at US port of entry
- Immediate threat of deportation
NOTE: Travel signature requests are not emergency situations. Students can get a travel signature on a visa document (I-20 or DS-2019) by submitting a request online using the appropriate link on this page. For questions, or to request an emergency expedite of your travel signature request, contact the VISA Office by visiting the office or by emailing visa@case.edu.
Non-Emergencies
Examples of non-emergency needs for assistance:
- Travel signature requests
- Culture shock
- Stress
- Conflicts with classmates or professors
- Financial problems
- Scams
- Identity Theft
Campus Resources
The VISA Office is here to help and you may want to take advantage of these other resources on campus too:
Department | Phone | |
---|---|---|
University Counseling Service | 216.368.5872 | counseling@case.edu |
University Health Service | 216.368.2450 | healthservice@case.edu |
Residence Life | 216.368.6325 | residencelife@case.edu |
Student Financial Services | 216.368.2226 | studentaccounts@case.edu |
Office of Equity | 216.368.3066 | titleix@case.edu |
Dean of Students Office | 216.368.1527 | deanofstudents@case.edu |