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Back to School News: Fall 2014

Delivering Effective + Innovative Services

Security features added to HCM: A new level of security was added for people attempting to access direct deposit and W-2 selections online. Employees who seek to access these two areas of HCM now have to provide a response to a question whose answer is unique to them. This added security comes in  response to criminals’ recent online attempts to deceive employees into revealing their network ID and password. When criminals attain this information, they can steal personal information and re-route paychecks delivered through direct deposit. This extra security will make it more difficult for these criminals to be successful. Read more about the change »

Campus-wide wireless upgrade advances: ITS made significant progress updating the campus’ wireless network. As a result of this work, individuals will enjoy better wireless connectivity in Tower 1 of The Triangle Apartments, School of Dental Medicine, Frances Payne Bolton School of Nursing and the Greek Life Houses in the South Residential Village. Track the progress of the wireless upgrade project »

Infrastructure upgrade of administrative systems nearing completion: An upgrade of the infrastructure the hosts the university’s administrative systems (e.g., Human Capital Management, PeopleSoft Financials, Student Information System and Data Warehouse) is expected to be completed this Fall. The upgrades to HCM and SIS are complete. The upgrade to Peoplesoft Financials will be completed in September and the upgrade to Data Warehouse will be completed in October. As a result of this work, students, staff and faculty members will experience better stability and performance when using these systems.

Process review of core research services continues: Currently, the School of Medicine has approximately 40 cores that provide investigative resources to researchers, including small animal imaging, clinical/translational research, and omics and sequencing. In 2013, a Billing and Reporting Committee was formed to identify ways in which the provisioning and billing of services for these cores could be handled more effectively. Upon request, ITS joined this committee and conducted process reviews for eight of these cores, ultimately proposing a leaner, more streamlined process.

At the Core Facilities Retreat, the committee presented its approach to process review, inviting others to collaborate and join efforts. As a result, eight additional cores have signed up for process reviews. ITS continues to work with the cores, gathering processes and requirements for a common, centralized solution.

Improving Research Competitiveness

Creation of FISMA-controlled, secure research environment underway: The university participates in research activities that require compliance with the Federal Information Security Management Act of 2002 (FISMA). Purchase orders and contracts are being processed for the hardware and services needed to provide a secure virtual environment for research that involves, for example, clinical data belonging to affiliated hospitals.

Network enhancement to support research progresses: Using funds obtained from the National Science Foundation (CC-NIE Award 1340938), ITS is installing equipment to support 10 gigabits-per-second network bandwidth in areas of campus where data-intensive research in science and engineering occurs. The upgrades have been completed in Glennan Building with work continuing in Olin, White, Rockefeller and Wood Buildings, in addition to the network hub in Bingham Building. Using the same NSF funds, ITS also is creating a "Science DMZ" to enable fast transfer of large volumes of data within the campus, as well as between Case Western Reserve and other institutions. This project is a component of a larger ITS commitment to privilege scientific and research use of the network.

Engaging Locally + Globally

Three MOOCs launched this summer: Three Massive Open Online Courses (MOOCs) were launched by Case Western Reserve between April and August, attracting a total enrollment of 122,029 students. The courses included Beyond Silicon Valley: Growing Entrepreneurship in Transitioning Economies, taught by Visiting Assistant Professor Michael Goldberg, and Inspiring Leadership through Emotional Intelligence, taught by Distinguished University Professor Richard Boyatzis. Four additional MOOCs are currently scheduled for Fall 2014. Explore Case Western Reserve’s MOOCs »

Unified Communications project advancing: A significant upgrade of the campus’ telephone system is scheduled for Winter Break. Aging equipment will be replaced with the latest technology, resulting in greater service stability and additional features. Future phases of the project will bring new instant messaging and videoconferencing tools to all university employees.

Enhanching Student Success

New + renovated classrooms added: In time for the start of the Fall semester, five technology enhanced classrooms (TECs) were installed or renovated. The rooms are 1 A.W. Smith, 105 Biomedical Research Building, 201, 301 and 302 Thwing Center. In addition to providing the campus with more class space, each room features a built-in desktop computer, high definition projector, media player, speakers and document camera to enrich the learning experience. Find out more about campus TECs »

Second annual Active Learning Fellowship ongoing: Twelve faculty members were selected from more than 40 applicants for the second annual ITS Active Learning Fellowship. Active Learning is a form of instruction that emphasizes student-to-student and student-to-teacher collaboration in the classroom. Following an intensive week-long summer workshop, the 12 fellows will use new tools and strategies to deliver a redesigned version of their course this academic year. Meet this year’s fellows »

Two more Active Learning Spaces completed: 101 Thwing Center and 204 Bingham Hall have been transformed into modern, flexible learning spaces designed to support active learning pedagogies. When using the classrooms, instructors and students will enjoy moveable furniture, touchscreen monitors, wireless screen sharing, writable walls and ample table space to accommodate multiple devices. 101 Thwing Center is dedicated to classes during the day but is reservable by the campus community for events after-hours and during weekends. View pictures of the Active Learning Spaces during construction »

First-year student website launched: From registering devices on the wired network to downloading software, ITS’ renovated “New to CWRU” website takes new students step-by-step through the technology tools and services available to them at Case Western Reserve. The website is built for traditional computers, as well as mobile devices, and emphasizes topics pertaining to the university network, security and around-the-clock technology support. Visit the site to discover or re-discover Case Western Reserve’s technology resources »

Enabling Data-Driven Decision-Making

Student feedback yields MediaVision Courseware improvements: As a result of focus groups and surveys with undergraduate students, process improvements are being made to the MediaVision Courseware lecture capture system. This academic year, students will notice better audio and video quality when watching recorded lectures. Learn more about MediaVision Courseware »


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