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Department of Neurology

 

Milestone 29: Work in inter-professional teams to enhance patient safety — Systems-based Practice

 

Specifics about each Level and each Item:  What you do you need to know:
 


Level 2

• Identifies and reports errors and near-misses                

First, each resident needs to know the definition of medical error and near miss.

Error:  An act of commission (doing something wrong) or omission (failing to do the right thing) that leads to an undesirable outcome or significant potential for such an outcome. For instance, ordering a medication for a patient with a documented allergy to that medication would be an act of commission. Failing to prescribe a proven medication with major benefits for an eligible patient (e.g., low-dose unfractionated heparin as venous thromboembolism prophylaxis for a patient after hip replacement surgery) would represent an error of omission.

Close call (near miss): An event, situation, or error that took place but was captured before reaching the patient. For example, penicillin was ordered for a patient allergic to the drug; however, the pharmacist was alerted to the allergy during computer order entry, the prescriber was called, and the penicillin was not dispensed or administered to the patient. Or the wrong drug was dispensed by pharmacy, and a nurse caught the error before it was administered to the patient.

Next, each resident needs to know about the UH PASS Report (Patient Advocacy & Shared Stories) which is on the UH intranet at:

https://intranet.uhhospitals.org/ClinicalPatientSupportServices/QualityCenter/PASSReports.aspx

Residents are expected to use the PASS system to report any medical errors and near misses.


Level 3

• Describes potential sources of system failure in clinical care such as minor, major, and sentinel events               

Resident must know the definition of a sentinel event.

Sentinel Event:  An adverse event in which death or serious harm to a patient has occurred; usually used to refer to events that are not at all expected or acceptable—e.g., an operation on the wrong patient or body part. The choice of the word sentinel reflects the egregiousness of the injury (e.g., amputation of the wrong leg) and the likelihood that investigation of such events will reveal serious problems in current policies or procedures.

Being above to describe potential source of clinical system failures will come from participation in the monthly Neurology M&M conference and the PGY4 EQUIPS rotation, the latter includes Neurology QA; Medicine QA; Review of Pass reports; Mortality Reviews; and Mock regulatory body audits (CLIPPS audits); and  Risk management.            


Level 4

• Participates in a team-based approach to medical error analysis                            

Reaching this milestone will be accomplished by presentation as a PGY4 resident to the Neurology M&M Conference several times through the senior year, and working with Dr. Shapiro and other attendings on those presentations. In addition, the milestone will be reached as a result of the all the scheduled activities during the PGY4 EQUIPS rotation.


Resources:

The American Academy of Neurology has a series of free webinars has been designed to inform residents and help them fulfill the Accreditation Council on Graduate Medical Education's (ACGME) core competency of systems-based practice. These webinars are specifically designed as an introduction to the topics and provide a foundation for early career neurologists.


AAN Public Policy Webinar topics include:
• Introduction to Public Policy and Advocacy
• Evaluation and Management Documentation
• Health Insurance and the Clinician
• Federal and State Legislative and Regulatory Process
• Patient Safety and Quality Improvement: What Is it and Why Is it Important?
• Pharmaceutical Development and Pricing
• Health Information Technology
• Legal and Judicial Influences on the Practice of Medicine

They can be assessed via this link and your AAN userID and password:

https://www.aan.com/public-policy/public-policy-education/webinars/