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Removing a Hold

SIS Hold and Removing a Hold

A hold may be placed on your student record that restricts access to university services, including registration, transcripts, and/or diploma.  

Following are the most common holds and how to remove them.  


CodeReason for HoldHow to Remove Hold
B01 Past-due student account Log in to SIS to make a payment.
B04  Student loan exit interview required  Log in to Heartland ECSI to complete exit interview or contact Loans at 216.368.5931 or
B08 Account assigned to Collections Contact Collections at 216.368.4308 or
REG Registration advising hold Please see your academic adviser.