In the event of a campus emergency, Case Western Reserve University has developed a layered notification system that uses several communications vehicles to ensure distribution of information to students, faculty and staff in a timely manner—with a high degree of confidence.
University Marketing and Communications is an essential component of Case Western Reserve’s crisis communications strategy and its emergency response teams.
This opt-in CaseWARN system is used only in the case of imminent danger or a serious threat to the campus community—and is available even if the university’s computer network and website are not.
Case Western Reserve also uses loud speakers throughout campus and a recorded message line at 368.WARN (368.9276). Students, faculty and staff using phones on campus need to dial a 9 before the 368.WARN number.
If unfavorable weather conditions result in campus closings, the university will make notifications available through local television and radio stations.
The university generally tests its emergency notification systems once a year. University leadership, first-responders, facilities, communications and other teams also conduct crisis simulation exercises each semester to hone emergency response. Other groups and institutions, including Case EMS, local hospitals and the City of Cleveland, not only are involved in university training exercises but also conduct their own tests on and near campus.
Case Western Reserve doesn’t just communicate during a crisis. The university e-mails security alerts and traffic advisories to students, faculty and staff on a regular basis and includes crime prevention information periodically in its weekday, email newsletter, The Daily.
The university also provides numerous resources to help the campus community prepare for emergencies, including fires, natural disasters, pandemics and more: