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Scheduled [U]Tech Maintenance Activities

Please be aware of the following maintenance activities:

Astra Room Schedule

Astra Room Schedule will undergo planned maintenance activities starting Sunday, September 18 at 12:00 am through Monday, September 19 at 12:00 am. This temporary outage will allow UTech and Astra to conduct necessary maintenance on the system that is used to reserve many Case Western Reserve University spaces. Users can expect intermittent connectivity during this time period.

Parchment Transcript Processing Services

Parchment Transcript Processing Services will be unavailable to users from& 2:00 to 5:00 am on Sunday, September 18. This planned, temporary outage will allow UTech and the Parchment vendor to conduct scheduled, maintenance activities. Parchment is the system used by students for ordering transcripts.

QuikPay

QuickPay, the system used by students and other authorized users for tuition bill presentation and credit card payment options, will be unavailable to users from 1:15 to 4:15 am on Monday, September 19. This planned, temporary outage will allow UTech and the QuikPay vendor to conduct scheduled maintenance on the system.

For assistance with any technology product or service at Case Western Reserve University, please visit help.case.edu or contact the [U]Tech Service Desk at 216.368.HELP (4357) or help@case.edu.



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