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Upcoming Maintenance to SolarWinds, HCM and SIS

Please be aware of the following planned, maintenance activities:

SolarWinds

The SolarWinds Enterprise Monitoring Platform Solution provides 24/7 monitoring of critical applications and services that are relied upon by students, faculty and staff. Tomorrow, Thursday, September 22, from 5:00 pm to 8:00 pm, UTech with perform quarterly patching on this system in preparation for further software upgrades. SolarWinds will be unavailable during this planned, temporary outage. The [U]Tech Service Desk will be monitoring all tickets during this time.

Human Capital Management (HCM)

The Human Capital Management (HCM) system will undergo planned maintenance from 3:00 am to 6:00 am on Saturday, September 24. During this time, HCM will be unavailable.

Student Information System (SIS)

The PeopleSoft Student Information System (SIS) will undergo a planned maintenance this Saturday, September 24, between 1:00 am and 4:00 am and again on Sunday, September 25, between 3 and 6 am. During this time, SIS and SIS Mobile will not be available to members of the university community.

For assistance with any technology product or service at Case Western Reserve, visit help.case.edu or contact the [U]Tech Service Desk at 216.368.HELP (4357) or help@case.edu.



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