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[U]Tech Maintenance and eStore Announcement

Please be aware of the following maintenance activities and announcements:

Cisco Wireless 

On Friday, July 14, from 3:00 to 6:00 am, UTech engineers are upgrading software for Cisco Wireless Controllers across the university. Wireless users may experience intermittent outages on the wireless network during this timeframe. Impacted networks include: CaseWireless, CaseGuest, eduroam, CaseGaming, SiegalWireless, Interactive-Commons and MPACAV.


Footprints will be unavailable to the campus community on Friday, July 14, from 11:00 to 11:55 pm during standard maintenance on the system. Updates to Footprint tickets will be finalized after the maintenance window. 

Dell Premiere 

Please note that Dell Premiere is available on the [U]Tech eStore ( for all CWRU faculty, staff and students. There are three established CWRU configurations. There are "price match" guarantees as well as heavily discounted prices for the CWRU configurations and other devices offered on the eStore. In addition, Dell is offering a special promotion for students—for systems more than $549.00, students will receive a coupon for $150.00. The $150.00 coupon offer expires October 2017. 

For assistance with any technology product or service at Case Western Reserve, visit or contact the [U]Tech Service Desk at 216.368.HELP (4357) or

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