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Case Western Reserve University

information technology services: February 27, 2014

Digital archive of Tibetan oral history now available

Project is the first to use cloud resources for hosting.

In a first for Case Western Reserve University, a new website has been put into production that was developed from start to finish utilizing 100% cloud computing resources.

The Tibetan Oral History Archive Project (TOHAP) is a digital archive of oral history interviews with accompanying written transcripts (translated into English) documenting the social and political history of modern Tibet. The interviews were collected by Professor Melvyn C. Goldstein (pictured below) and his assistants during a series of research projects funded by the Henry Luce Foundation and National Endowment for the Humanities. Prof. Goldstein is the John Reynolds Harkness Professor in Anthropology at CWRU and Co-Director of the Center for Research on Tibet. He is also a member of the National Academy of Sciences.


Since research was not possible in traditional, pre-communist Tibet, “ Prof. Goldstein explained, “I felt it was critical to preserve for scholars, students and future generations of Tibetans, a window into that way of life by collecting a large, oral history archive from people who grew up and lived most of their lives in old Tibet. And by having it available online, rather than situated in a single physical library, it will be available to anyone who is interested, anywhere in the world, so long as they are within reach of an Internet connection.”

The large collection of interviews with common folk, monks, and Tibetan and Chinese officials will ultimately be hosted by the Library of Congress. When the original hosting plan was significantly delayed, Prof. Goldstein approached Tom Knab, Chief Technology Officer for the College of Arts and Sciences, and together they approached Information Technology Services (ITS) in search of a hosting solution. ITS worked with Prof. Goldstein and technologists from the College of Arts and Sciences to determine the best hosting solution for the archive. They settled on the Cloud, rather than servers housed on campus, to host it.

In conjunction with developers from the Library of Congress, the archive was designed, developed and implemented on cloud storage providers Rackspace and Soundcloud. “This is a great example of ITS and the College working together to develop new ways of serving our faculty scholars with emerging technologies to support important projects and to broaden our resources for digital humanities,” says Knab.

While the university has used Software as a Service (SaaS) solutions before, purchasing services built by corporations using cloud architecture, the TOHAP project was the first time a remote service was built from the ground up as if it were a product of the university's own data center.

Interim Chief Information Officer, Mark Henderson, added, "It was never a matter of 'Could it be done?' It was simply a matter of putting together a team of talent, capable of thinking 'outside the box,' and then supporting them while they did what they do best. This is one of the many ways we are providing timely innovation to support the teaching, learning and research missions of Case Western Reserve University. We are very proud to have been involved with Dr. Goldstein's work."

Learn about the rich history of Tibet from the interviews collected by Dr. Goldstein at

Winner selected in student app contest

App should be available to CWRU in March.

EmekaITS wishes to congratulate Emeka Anyanwu (pictured at left), 2014 CWRU School of Medicine MD candidate, for placing first in the contest to build a mobile app for reporting wireless and mobile signal strength. The contest was sponsored by ITS and the Undergraduate Student Government IT Committee in support of the initiative to expand and improve mobile connectivity on campus. Emeka's app was chosen by a select group of students, faculty and staff for its ability to let the CWRU community quickly mark where they're experiencing a weak or missing wireless or cellular signal. The app will store data until the user reaches a signal and send it to ITS for evaluation. It is expected to be available to the campus in March.

The second place winner of the contest is Carlin Jackson; the third place winners are the team of Matthew Wollerman and James Hale.

In addition to the app, the campus community can report on wireless and cellular signal strength through the wireless initiative website at Visit the website for more information on the initiative's accomplishments thus far and plans for the future.

MediaVision Spotlight

The MediaVision video production team recently worked with Dr. Manish Valiathan and staff at the Craniofacial Orthodontic Clinic in the School of Dental Medicine to create informational videos about the work being done there. Using interviews with doctors, staff members, patients and their parents, the productions tell the triumphant stories of children overcoming the physical and emotional effects of facial anomalies. The videos not only help to drive viewers to the Clinic's website, but also provide reassuring information to prospective patients' parents.

The video below tells the story of Cassidy, a 17 year old girl born with a cleft lip, who has benefited not only from medical treatment, but from the relationships formed with the staff at the Clinic.


Additional videos can be found at To discuss how your story can benefit from the video production services offered by MediaVision, reach out to the department by emailing

Microsoft support for Windows XP, Office 2003 to end in April

Users are encouraged to upgrade to newer version as soon as possible.

Microsoft will be ending its support for Windows XP and Office 2003 on April 8, 2014. This means that it no longer will provide security updates and other forms of technical assistance to users who continue to use the products. While it still is possible to continue using XP and Office 2003, doing so may put your personal computer at risk for software failure and attacks.

Students, faculty and staff using Windows XP on their desktop and laptop computers are encouraged to take advantage of free upgrades to Windows 7 or 8.1 Enterprise at the Software Center. Before beginning your upgrade, please review the hardware requirements at the Microsoft Windows Compatibility Center. Please note that you must have a valid Windows license to use an upgrade offered on the Software Center.

Users who plan to migrate their XP computers to Windows 8.1 will find a helpful migration tutorial at, as well as a tutorial on using Windows 8.1. Technical support for upgrades, troubleshooting and more is available 24/7 from the ITS Service Desk at 216.368.HELP (4357) and

Tech tips: Take control of your conversations with Google Apps

Are you overloaded with email conversations? Is your inbox out of control? Email is great, but sometimes it becomes overwhelming. Google has some tips that will help you communicate more effectively and get out of conversation chaos using Google Mail, Calendar and Hangouts.

Read the tips here!

in this issue:

  • Digital archive of Tibetan oral history now available
  • Winner selected in student app contest
  • MediaVision Spotlight
  • Microsoft support for Windows XP, Office 2003 to end in April
  • Tech tips: Take control of your conversations with Google Apps
  • New and updated on the Software Center
  • CAPS training
  • New on
  • Top 5 courses at CWRU

February 27, 2014

This newsletter is published by Information Technology Services (ITS) at Case Western Reserve University.

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New and updated on the Software Center

  SPSS Modeler Premium Campus Edition with Text Analytics v16
Windows, only. Free.
  PyMOL v1.7 and AxPyMOL v1.7
Windows, Macintosh and Linux. Free.

Download these products and more at

CAPS training

CAPS courses will be offered online during March:

  Purchasing at CWRU
from A-Z

Click "Training Catalog" to locate.
  Financial Journals
Click "Training Catalog" to locate.
  Financial Cashiering
Click "Training Catalog" to locate.

New on

Check out's newest titles today to discover informative, educational content that can help you improve your business skills, learn design concepts and get inspired!

The latest additions to the library include:

  Creating a PDF Presentation
  Up and Running with Evernote for Mac
  Embracing Change
  Colorizing Black-and-White Photographs with Photoshop
  Introducing Photoshop: Photography

The service is provided free to CWRU students, faculty and staff. Try it now!

Top 5 courses at CWRU

The top 5 courses being watched at CWRU during February were:

1. SolidWorks 2014 Essential Training
2. iOS 7: iPhone and iPad Essential Training
3. Logic Pro X Essential Training
4. Google Calendar Essential Training
5. Google Drive Essential Training


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