Accessing Voicemail

How to access CWRU voicemail

You may access your CWRU voicemail account on- or off-campus from any telephone, or using the internet.

Off-campus

Web Access

1. Type um.case.edu/inbox into your browser address bar.
2. Sign in using your CWRU Network ID and password.
3. Received messages are shown in reverse-chronological order.

Telephone Access

1. Dial +1-216-754-3800
2. When prompted for your ID, enter 7-digit personal mailbox number (ex., 368-XXXX or 888-XXXX).
3. Press the pound (#) key.
4. Enter your PIN (default is 10900).
5. Press the pound (#) key.

On-campus

Cisco VoIP phone

1. Press the Messages key.
2. Shared mailbox users only. All others, skip to step 3.
   1. When greeting begins, press the star (*) key.
   2. Enter your 7-digit personal mailbox number (ex., 368-XXXX or 888-XXXX).
   3. Press the pound (#) key.
3. Enter your PIN (default is 10900).
4. Press the pound (#) key.

Analog VoIP Phone

1. Press the star (*) key and then 0.
2. Shared mailbox users only. All others, skip to step 3.
   1. When greeting begins, press the star (*) key.
   2. Enter your 7-digit personal mailbox number (ex., 368-XXXX or 888-XXXX).
   3. Press the pound (#) key.
3. Enter your PIN (default is 10900).
4. Press the pound (#) key.