Research Associate: Mobile Response Stabilization Services (MRSS) Coordinator

Mobile Response Stabilization Services (MRSS) Coordinator

Description: CABH COE Mobile Response Stabilization Services (MRSS) Coordinator

Date: August 15, 2022

Title: Research Associate: Mobile Response Stabilization Services (MRSS) Coordinator

Department: Center of Innovative Practices/ Child and Adolescent Behavioral Health Center of Excellence (CIP/CABH COE) at the Begun Center for Violence Prevention Research & Education 

School: Jack, Joseph and Morton Mandel School of Applied Social Sciences

Location: Mandel School of Applied Social Sciences

Supervisor Name and Title: Heather Distin, Research Associate, Project Director for the Child and Adolescent Behavioral Health Center of Excellence (CABH COE)


CIP/CABH COE is home to a multi-disciplinary team of behavioral healthcare professionals in the areas of systems of care, child, youth and family mental health, substance abuse, trauma, and resilience, providing consultation and technical assistance at the local and state levels on evidence-based practices, program implementation, fidelity evaluation, and system of care policies and practices.  The MRSS Coordinator is responsible for the quality, oversight and management of the state-wide MRSS training and implementation activities for behavioral health providers in the State.   The MRSS Coordinator works collaboratively to support the State’s efforts to achieve high-quality and sustainable MRSS programming statewide, through provider development, capacity building, implementation support, and quality management.


Essential Functions:

  1. Arrange and/or provide yearly Mobile Response Services Stabilization (MRSS) training series for statewide partners, community partners and behavioral health professionals to develop increased capacity and workforce skills across the state.
  2. Arrange and/or provide MRSS coaching and technical assistance to providers and professionals of established and MRSS teams across the state of Ohio.  
  3. Interface with the COE MRSS independent contractors to organize and coordinate MRSS provider development activities, in alignment with the COE’s MRSS strategic goals.
  4. Oversee MRSS best practice implementation and quality monitoring.  Based on trends and statewide feedback, make recommendations to OHMHAS for revisions to the MRSS best practice standards.
  5. Implement and monitor statewide quality assurance processes related to MRSS training, certification and quality monitoring program including but not limited to:
    1. Develop and promote an annual MRSS training plan
    2. Develop and promote an annual MRSS booster training plan
    3. Develop and implement a tracking mechanism to monitor state-wide capacity, training, quality and fidelity
    4. Collaborate with the CABH COE Director of Fidelity and Quality Management to ensure the timely provision of MRSS fidelity reviews and in the generation of quality improvement recommendations and reports for providers and the state.
    5. Work closely with MRSS trainers and the CIP/CABH COE Program Development Specialist to assure that all MRSS CE learning objectives, program descriptions, timed agendas, resumes and vitae are provided to OHMHAS/MSASS in the necessary CE application timelines.
    6. Collaborate with the CIP/CABH COE web master to upload all MRSS provider development schedules and resources.
    7. Monitor the MRSS webpage for accuracy and to make sure all materials and schedules are up-to-date.
    8. Provide time-based stakeholder MRSS training, capacity and quality reports
  6. Oversight and management of MRSS Learning Communities, interdisciplinary consultation groups, and office hours, including but not limited to, facilitation of learning communities and interdisciplinary consultations, tracking and responding to frequently asked questions, elevating policy issues to the state, and quality monitoring activities.
  7. Identify and track ongoing MRSS implementation trends and work with the state and MRSS providers to problem solve barriers and to develop state-wide improvement plans.
  8. Works collaboratively with the Ohio Department of Mental Health and Addiction Services (OhioMHAS) Statewide MRSS Program Administrator.
  9. Serve as the COE liaison for MRSS state management and planning meetings including, MRSS management team meetings, MRSS data system meetings, and 988 and MRSS Call Center meetings.
  10. Meet all assigned project deliverables related to MRSS in a timely and professional manner, including any required project reports to partners or funders





  • Subject matter expertise in children’s mobile crisis or MRSS best practices
  • Overall understanding of the CABH COE’s role in supporting OhioRISE and Family First Prevention Services
  • CANS certification or plan for becoming certified
  • Strong clinical skill set
  • Clinical and administrative experience managing a children’s mobile crisis or MRSS program
  • Youth crisis intervention experience, minimum 5 years  
  • Training experience with large audiences  
  • Strong understanding of Ohio children’s system of care
  • Clinical and operational management of EBPs and best practices for children    
  • Quality improvement/Quality assurance skills 


  1. Functional knowledge of state and federal regulatory and quality improvement policies and practices for MRSS and children’s mental health.
  2. Must be highly skilled in training, consultation and organizational abilities with demonstrated skills in the implementation of children’s mobile crisis or MRSS.  
  3. Strong written and verbal communications skills, ability to work independently, ability to carry out multiple tasks, ability to form strong partnership relationships with customers and stakeholders, and ability to work effectively on a team.



Experience:  Minimum of a master’s degree and independent licensure with supervisory credentials in one of the following disciplines:  Counselor, Social Worker, Marriage and Family Therapist, or Psychologist. A minimum of 3-5 years of experience in training, management, and program implementation within the mental health and substance abuse system.  Experience in implementing evidence-based and best practices. 



  • Highly organized with strong management skills
  • Maintain confidentiality in all interactions
  • Timely application for CE’s, and turning in of sign in sheets, and training evaluations
  • Ability to work collaboratively in a small team environment
  • Ability to work collaboratively and facilitate diverse audience presentations and activities
  • Ability to work with limited supervision while being highly self-motivated and self-directed
  • Maintain positive collaborative relationships with agency, county, state, and national partners
  • Excellent interpersonal and written communication skills  



General working conditions.  In-state travel is required.  Non-traditional and flexible work schedule and location.   



In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.



Perform other duties as assigned. 


All resumes and cover letters should be sent to Heather Distin, Project Director, Child & Adolescent Behavioral Health Center of Excellence at