The Area Office Department Assistants work closely with the students who reside on campus either on the north side or on the south side of campus. I work closely with student housing pertaining to facility work orders, access to keys and lockouts, mail and packages for both students and staff, access to dry cleaning services and borrowable items. I work closely with the hall staff in regards to move in and move out processes and other departmental concerns. I hire and train all student staff who work in the Area Office. Part of my responsibility to ensure good customer service for anyone entering the North Residential Village Area Office. I ensure proper handling of the mail and packages that come through the office and the proper issuance of the keys that we issue on a daily basis. During the school year, we process reservation requests for the many spaces in the residential area. During the summer, we handle reservation requests for interns, guest housing, and many conference groups that come to campus. The Area Office coordinates and troubleshoots issues with Housing Facilities, Residence Life, Access Services, Greek Life, UTech, CIA, CIM, and the Triangle.
Office of University Housing