HR Service Center

Contact & Hours of Operation

Crawford Hall, Room 320

Email: askHR@case.edu

Phone: 216.368.6964

Fax: 216.368.4678

Normal hours of operation for the Human Resources Department are Monday through Friday, 8:30 a.m. to 5 p.m. for the purpose of these Standards of Performance.

HR Service Center

  • Acknowledge the receipt of a customer’s request within one business day.
  • Return all voicemails no later than the next business day.
  • If the customer inquiry cannot be answered immediately and/or the Service Center needs to consult with another HR team member, the Service Center will provide an update with the intended course of action and will follow up with the customer once completed.