Medical Mutual 2021 Health Insurance Provider

After a rigorous selection process, the University is pleased to announce that Medical Mutual of Ohio (MMO) has been chosen as the sole insurance plan administrator. This change, effective for the 2021 calendar year, enables the University to establish a multi-year partnership with a single health insurance vendor for providing administrative services to the faculty and staff health insurance program in the most cost-effective manner while maintaining high standards of quality and service delivery.

For more information on MMO, please visit their dedicated CWRU website or call their Customer Care team at

  • 877.480.3110 for new members
  • 800.521.6492 for current members

You may also want to take advantage of one of our scheduled virtual Town Hall sessions to speak with representatives from Benefits Administration. Registration information will be posted soon. 

Also plan to take part in our 1st annual Virtual Benefits and Wellness Fair November 9th through November 20th to meet the MMO team and to speak with Benefits Administration representatives. More information on the fair will be provided soon.


Looking for Your Providers

Please visit Medical Mutual's Find a Provider tool to determine if your practitioners and medical facilities are part of the MMO network. Choose SuperMed PPO and search by provider type, location, provider specialty or provider name.

Looking for Answers to Your Insurance Questions

Review some of the frequently asked questions pertaining to MMO. Whether you're trying to understand what's covered, trying to determine your treatment options, or trying to take advantage of your preventive care benefits; MMO has answers for you.

Looking to Make the Most of Your Membership

Medical Mutual is dedicated to helping their members to make the best health choices possible while minimizing heathcare costs and in that regard they have provided information to help you make the most of your membership.