Center for International Affairs COVID-19 Updates

The Center for International Affairs staff, which includes the offices of Global Strategy, International Student Services (ISS) and Education Abroad, continues to serve the Case Western Reserve University campus community in a primarily virtual capacity in response to the COVID-19 pandemic. Details on changes to our services are available below.

The Center is offering limited in-person appointments for international students to drop off or pick up documentation. Appointments are available on Mondays, Tuesdays and Fridays between 10 am and 3 pm ET and need to be made using this link. More details and expectations about limited in-person appointments can be found on the ISS COVID-19 page.

The best way to reach us is through email:

International Travel Restrictions

Case Western Reserve is currently restricting all international travel for faculty and staff. Faculty and staff who wish to submit an appeal to the restriction should fill out this form

International Student Services Changes

International Student Services (ISS) is offering virtual advising hours and appointments by Zoom or phone.

Virtual advising is available on-demand Mondays, Tuesdays, Thursdays, and Fridays, from 11 am to 3 pm. An ISS advisor will be available to answer international students' questions using the chat box here.

Virtual appointment requests should be emailed to and include a brief description of what the student would like to discuss. A staff member will respond by email to schedule the appointment and the student will have the option to meet via Zoom or phone. Please note: ISS generally requires 24 hours notice and does not schedule same-day appointments. This is so we can be best prepared to help.

Additionally, international students can make an in-person appointment for document pick-up or drop off only on Mondays, Tuesdays, and Fridays between 10 am and 3 pm ET. Students who are picking up documents will receive specific instructions when their documents are ready for pick-up and can schedule their appointments here. Students who are dropping off documents will need to contact ISS at and make specific arrangements. 

For more information about process changes impacting international students, please visit the ISS COVID-19 Updates page.

Education Abroad Changes

Education Abroad is now offering appointments with study abroad advisors by Google Hangouts or Zoom.

Students interested in speaking with an advisor can do so during virtual drop-in advising from 1 to 3 pm on Tuesdays and Thursdays or visit this page to schedule an appointment. 

We encourage our students to use this time to start thinking about an education abroad opportunity, and speaking with an advisor is a great way to begin the journey! 

Unfortunately, the COVID-19 outbreak has forced the university to cancel several of our study abroad programs out of concern for our students' health and well-being. 

We have information about the cancelled programs and resources for those impacted by the cancellations on the Study Abroad COVID-19 Updates page. 

Case Western Reserve Updates

University leadership continues to provide updates to the Case Western Reserve community about developments related to COVID-19. You can find more information and view all campus communications on the Case Western Reserve COVID-19 page