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Lobby Book Pickup Service

This service is for CWRU faculty, staff and students who require books from Kelvin Smith Library and the Kulas Music Library.

Beginning June 8th, KSL will offer temporary lobby pickup for CWRU faculty and students. This service is available at scheduled intervals on Monday, Wednesday, and Friday from 10:00 a.m. to 3:00 p.m. A valid CWRU ID is required for pickup.


All items will be picked up within the Kelvin Smith Library lobby. Please maintain physical distancing guidelines, wear a mask while in the building, and refrain from approaching library staff.


Maintenance is being performed on the library's movable shelving. At any given time, some items may be inaccessible upon time of request. You may re-request these items once they become available. We thank you for your patience and understanding at this time.


How Do I Make a Request?

Requests for materials must be submitted directly from the library catalog 

Image of the request button in the library catalog


Note that you may submit multiple requests at one time. To do this, use the 'Save Record' function within an individual item record. From the Saved Record List, you may then send all your requests at once.


Image of the save record button in the library catalog.


Image of the saved records button in the library catalog.


Image of the list of saved item records in library catalog.


Upon confirmation of request, a link will be provided to schedule your pickup date and time. Only one pickup time is needed, even if multiple items were requested separately. Same day pickup is not available. 


When picking up items, please come to Kelvin Smith Library during your scheduled pickup time. Please abide with CWRU's mask requirements and physical distancing guidelines. If you are unable to make your scheduled pickup time, please contact library staff about rescheduling.


Patrons will ring the intercom at the front exterior door and show their CWRU ID card. Library staff will buzz you in. Only one person is permitted in the lobby at a time.


Items will be placed on a table, already checked out, and packaged with the patron's name, or with a predesignated authorized user's name, if applicable.


Kelvin Smith Library reserves the right to limit the number of items requested per day for a requester.


Please direct questions to