Access Services handles parking, transportation, keys, building access, IDs, and entertainment benefits. That includes collecting transaction fees and handling refunds. The following are guidelines for refunds.
Non-Refundable
- replacement parking lot gate/access cards
- replacement parking hangtags
- motorcycle permits
- entertainment tickets
- RTA passes / UPass
- parking permits for summer/temporary/weekends
Refundable with Conditions
For parking permits purchased with cash or payroll deduction:
- The first month is non-refundable.
- Parking may be canceled after 30 days.
- At least 30 days must remain on the permit for a refund (students see below).
- The refund will be prorated.
- You must return the hangtag and gate card or pay a $25 or $50/each fee, as applicable.
- Outstanding parking violations was be taken from the refund amount due.
- Restocking/processing fees will be deducted from your refund.
Refundable
| Student Semester Permit | Last Date to Request Refund and Return Student Semester Permit | Notes: |
|---|---|---|
| Fall Semester | 4 p.m. October 15th (or last business day prior) | Any outstanding fees, including violations, will be deducted from the prorated, refund amount along with a processing fee. |
| Spring Semester | 4 p.m., March 15th (or last business day prior) | Any outstanding fees, including violations, will be deducted from the prorated, refund amount along with a processing fee. |
Parking permits purchased using cash, check, or credit card may be returned to Access Services for a prorated refund and will be processed as cash, check, or credit, according to the original payment method.
To Get A Refund
- Return the permit and gate card (if applicable) to Access Services.
- Have no outstanding parking citations or outstanding fees.
- Allow time for Access Services to respond to your request and note whether your situation applies for a refund.