Communications Center


Emergency: 216.368.3333
Non-Emergency: 216.368.3300
Safe Ride and Other Transportation: 216.368.3000

Campus Address: Health Service Building (Basement) 2145 Adelbert Road (Map)

Communicating with You in an Emergency

Case Western Reserve’s Communications Center, or dispatch, staff are the central "hub" to police operations, alarm monitoring, emergency response, emergency and non-emergency calls and more for the campus community.

CWRU Communication Officer

Our trained team of public safety communications officers are here to answer your calls 24 hours a day, seven days a week, 365 days a year.

We are the primary contact for campus police and security, the fire department and emergency medical services.

We take customer service very seriously; consistent with the educational philosophy and principles of the university, the public safety communications officers take great pride in ensuring all interactions result in a positive experience.

We use sophisticated telecommunications equipment, software and networks to ensure we are in the know to keep you safe.