Communicating with You in an Emergency
Case Western Reserve’s Communications Center, or dispatch, staff are the central "hub" to police operations, alarm monitoring, emergency response, emergency and non-emergency calls and more for the campus community.
Our trained team of public safety communications officers are here to answer your calls 24 hours a day, seven days a week, 365 days a year.
We are the primary contact for campus police and security, the fire department and emergency medical services.
We take customer service very seriously; consistent with the educational philosophy and principles of the university, the public safety communications officers take great pride in ensuring all interactions result in a positive experience.
We use sophisticated telecommunications equipment, software and networks to ensure we are in the know to keep you safe.