Heather Hoffman, LPC, CAADC, is a consultant and fidelity specialist at the Center for Evidence-Based Practices at Case Western Reserve University. She gathers and analyzes data and assists with training service providers and other organizations that are implementing evidence-based practices, emerging best practices, and other strategies to improve quality of life and other outcomes for people diagnosed with severe mental illness and substance use disorders.
Ms. Hoffman brings 20 years of experience in direct practice from a variety of co-occurring treatment settings, including 12 years of providing services within the community mental health system in Kalamazoo, MI. She’s held roles including case manager, access and intake specialist, therapist, emergency mental health clinician, utilization manager, and intensive crisis stabilization clinician, which has offered an in-depth understanding of the public mental health service delivery system. She has several years of experience providing outpatient therapy in public and private practice settings with emphasis on the following evidenced-based approaches: Motivational Interviewing, Cognitive Behavior Therapy, and Dialectical Behavior Therapy. For the two years prior to joining the Center, Ms. Hoffman assisted with implementation of a grant-funded, pilot Medication Assisted Recovery program in northern Michigan which has increased her passion for use of harm reduction strategies when providing treatment to populations with complex and overlapping issues.
Ms. Hoffman has facilitated and co-facilitated trainings in Motivational Interviewing and person-first language and documentation. She has also served in a family support role and has provided training and support to family members of people with mental illness and co-occurring disorders. She earned a Bachelor of Arts in Psychology from Alma College and a Master of Arts in Counselor Education and Counseling Psychology from Western Michigan University.