VA Deputy Chief, Alum to Address Mandel School Class of 2019

Lisa Pape headshot

Case Western Reserve University’s Jack, Joseph and Morton Mandel School of Applied Social Sciences is excited to welcome alumna and Veterans Affairs senior executive Lisa M. Pape, MSSA, LISW, to speak to this year’s graduating class during the school’s diploma ceremony, Sunday, May 19. During the ceremony she will also be bestowed the Mandel School Advocate for Human Rights Award for her significant contributions as a leader, role model and creator of opportunities for others.

Pape, a 28-year member of the Veterans Health Administration (VHA), serves as the Deputy Chief Patient Care Services Officer for Care Management, Chaplain and Social Work for the Veterans Health Administration.

“We are honored to have Lisa share her story with our graduating Change Agents,” says Grover C. Gilmore, PhD, the Jack, Joseph and Morton Mandel Dean in Applied Social Sciences. “Her work with the VA is a testament to the social change leadership opportunities our graduates take on in their careers, and I know our students will be inspired by her words of wisdom.”

The Mandel School diploma ceremony begins at 11:45 a.m. Eastern. The ceremony will be available via livestream.

Pape, a 1990 graduate of the Mandel School’s Master of Science in Social Administration (MSSA) program, is a recognized subject matter expert in leading and developing programs for veterans who are homeless or at-risk of homelessness. Prior to her current role, she led a game-changing effort as the executive director of VHA’s Homeless Programs, leading the VA in reducing veteran homelessness nationwide by 49 percent over six years. Her work involved implementation of homeless programs across the VA Hospital System to provide homeless prevention services, outreach, treatment, transitional and permanent housing solutions and supportive services.

In 2016, Pape was a recipient of a Mandel School Centennial Distinguished Alumni award, the highest honor bestowed by the school’s Alumni Association. She was also inducted into the school’s Hall of Achievement.

She additionally holds numerous professional achievement and service awards, including a Presidential Rank Award, awarded to only 3 percent of career Senior Executive Service members. She is also a recipient of the National Association of Social Workers Ruth Knee /Milton Wittman Award for Outstanding Achievement in Health and Mental Health Policy (2012), The Samuel J. Heyman Citizen Services Medal Recipient (Team Award) (2012) and a Meritorious Service Award, from the National Coalition for Homeless Veterans (2012).