New CWRUpay Platform Changes

Case Western Reserve University has partnered with Flywire to provide a new secure and easy billing, payment, and payment plan platform.  This new platform will become available April 28, 2020, replacing QuikPAY in SIS.

Students and their authorized users can navigate to the new platform in SIS, by clicking on the Finances tile and then the new CWRUpay tile.

Frequently Asked Questions

The changes students and their financial authorized users will notice are:

  • account balance, if applicable, will display with a future term amount, current term amount, and prior terms amount;
  • account activity will display information by term;
  • and ability for students and their financial authorized user to enroll in a payment plan. 

 

Monthly billing statements prior to January 2020 will not be available in the new payment platform.  Students and their financial authorized users are encouraged to utilize the Statement of Account option in SIS, which will show a summarized view of all charges and payments by term. After April 28th, prior monthly billing statements may be requested by sending an email to studentaccounts@case.edu before June 10, 2020.

Payment profiles do not carry over to the new payment platform. Students and their financial authorized users will need to re-enter and re-save their payment profiles when making future payments.

Monthly billing statements prior to January 2020 will not be available in the new payment platform. Students and their financial authorized users are encouraged to utilize the Statement of Account option in SIS, which will show a summarized view of all charges and payments by term. After April 28th, prior billing statements may be requested by sending an email to studentaccounts@case.edu before June 10, 2020. 

Please see Enroll in a Payment Plan in the SIS Financial Guide.  Information about payment plan options are available at the Payment Plans page.

By setting up an individual as an Authorized User, they will be able to make payments, receive billing statements, enroll in payment plans, and access your 1098-T statement. Instructions about setting up an Authorized User is available in the SIS Financial Guide.