Skip to Main Content
CWRU Links

Removing a Hold

SIS Hold and Removing a Hold

A hold may be placed on your student record that restricts access to university services, including registration, transcripts, and/or diploma.  

Following are the most common holds and how to remove them.  

 

CodeReason for HoldHow to Remove Hold
B01 Past-due student account Log in to SIS to make a payment.
B04  Student loan exit interview required  Log in to Heartland ECSI to complete exit interview or contact Loans at 216.368.5931 or loans@case.edu
B08 Account assigned to Collections Contact Collections at 216.368.4308 or collections@case.edu.
REG Registration advising hold Please see your academic adviser.