Location and Hours

Continuing and Expanding Care at UH&CS

While CWRU works to protect the health of our campus community, UH&CS is open and here to support our students. 

We continue to operate under normal business hours

Health Services: 

Health Services is currently offering phone and video visits, with in-person visits at the discretion of Health Service staff. 

  • If you would like an appointment with Health Services, please call (216) 368-2450 to speak with a medical professional. 
  • You are welcome to continue using myhealthconnect.case.edu for requesting refills and to send messages to your provider.
  • If you have a fever, cough, any respiratory symptoms or concern for COVID-19 exposure, please call (216) 368-2450 to receive instructions, 


We recognize the anxiety and emotional strain that these circumstances may place on students, as well as the disappointment and sadness that many feel. Our staff are committed to working with students to provide guidance and support around mental health needs. 

Students continue to have access to counselors through phone visits, and can: 

  • Connect with a counselor any time by calling (216) 368-5872, regardless of the state in which they are living, for in-the-moment support. If after hours, an on-call counselor will speak with them and they receive a follow-up contact the next business day. 
  • Continue ongoing counseling visits if they live in Ohio. Due to states' licensing laws, counselors cannot provide therapy across state lines. That said, university counselors can help students connect with counseling services within their own states. 

Care anytime: 

Updated: 3/31/2020

Spring Hours

Monday 8:30am- 4:30pm

Tuesday 8:30am- 4:30pm

Wednesday  8:30am- 4:30pm 

Thursday 9:30am- 4:30pm 

Friday 8:30am- 4:30pm

In addition, students can call our 24/7 Counselor on call at (216) 368-5872 or 24/7 Nurse on Call at (216) 368-2450 or send an non-urgent message through myhealthconnect.case.edu.


Counseling Services 

University Counseling Services is located in 220 Sears Library Building (Map). Sears is located on the CWRU Quad. Once you enter the building, go down one floor and Room 220 is on the right.

Health Services 

University Health Services is located at 2145 Adelbert Rd (Map) (The corner of Circle Drive and Adelbert Road). 


NOTE: Both Counseling Services and Health Services are closed on all University recognized Holidays.