COVID-19 Concerns

If you have tested positive for COVID-19

Tests done through CWRU: A staff member from Health Services will reach out to you during the day (9am-5pm) to see how you are feeling, review isolation instructions, and perform contact tracing. Students who need immediate medical advice should call 216.368.2450 anytime. An on-call nurse will provide medical advice, and a staff member will follow-up within approximately 24 hours to check-in and give campus-specific guidance. Faculty and staff should contact their primary medical care provider for medical advice. 

Tests done at outside locations (including rapid tests completed at home): 

Students: 
  1. Log into myhealthconnect.case.edu and Click "Send or Read a Secure Message"
  2. Click "New Message"
  3. Click "I want to send a message for a COVID Assessment (Nurse, COVID)"
You will complete a form to submit information to the COVID Nurse; staff will contact you between 9 am and 4:30 pm. Students who submit the forms after 4:30 pm will be contacted the next day.
 
Faculty and Staff: Please call 216.368.2450 to report your positive test result. On evenings and weekends, an on-call nurse will take the message; results from faculty and staff may be followed up the next business day.

If you have ANY COVID-19 symptoms

Do not come to campus except to attend an appointment at Health Services as scheduled. 

Students

  1. Log into myhealthconnect.case.edu and Click "Send or Read a Secure Message"
  2. Click "New Message"
  3. Click "I want to send a message for a COVID Assessment (Nurse, COVID)"
You will complete a form to submit information to the COVID Nurse; staff will contact you between 9 am and 4:30 pm. Students who submit the forms after 4:30 pm will be contacted the next day.
 
Call 216.368.2450 during clinic hours anytime for medical advice. You will receive medical advice from the on-call nurse, and a staff member from Health Services will follow-up within approximately 24 hours (for students) to check-in and give campus-specific guidance.

Faculty and Staff

Call 216.368.2450 during clinic hours for guidance about returning to campus. Health Service staff can also arrange COVID-19 testing as needed. 

Please call your primary medical care provider for medical advice. 

If you are concerned about an exposure to COVID-19 AND you have been fully vaccinated

You do not need to quarantine. 

Test at a CWRU testing site at day 5-7 after the exposure. 

You should mask indoors (unless you are alone in a private room or in your home) for 14 days following the exposure. 

Monitor for symptoms for 14 days following the exposure. 

If you still have questions, please send a secure message through myhealthconnect.case.edu to NURSE COVID with your concerns. We will do our best to reply within one business day; please know that we are focusing our efforts on students who are not feeling well or have an acute care need. 

If you are concerned about an exposure to COVID-19 AND you are not fully vaccinated

For exposure in a classroom

You do not need to quarantine. 

Test at a CWRU testing site at day 5-7 after the exposure. 

You should mask indoors (unless you are alone in a private room or in your home) for 14 days following the exposure. 

Monitor symptoms for 14 days following the exposure. 

If you still have questions, please send a secure message through myhealthconnect.case.edu to NURSE COVID with your concerns. We will do our best to reply within one business day; please know that we are focusing our efforts on students who are not feeling well or have an acute care need. 

For other close-contact exposure (a roommate/household contact or intimate partner)

Stay home; you will likely need to quarantine. 

Please call 216.368.2450 to report your exposure. On evenings and weekends, an on-call nurse will take the message and provide medical advice for students, if needed. A staff member from Health Services will follow-up within approximately 24 hours (for students) to check-in and give campus-specific guidance; results from faculty and staff may be followed up the next business day. 

If you would like a COVID-19 test

Students, faculty and staff without symptoms may be tested at a CWRU testing location: 

https://case.edu/covid19/health-safety/testing

Due to a national shortage of supplies, rapid antigen testing is available at Health Services for individuals with symptoms only. 

Home rapid antigen tests, such as Abbott BinaxNOW, may be available for purchase over-the-counter at local pharmacies.