CWRU Care: Mental health support wherever you are

Chat box icon

This week, Case Western Reserve University announced a new initiative, CWRU Care, to help students living beyond Ohio access mental health care from providers familiar with university students’ unique needs.

CWRU Care is available now for all students, online at

CWRU Care will increase students’ opportunities to connect quickly with counselors regarding specific issues and provide additional flexibility in scheduling regular sessions. As with services university counseling staff provide, sessions with CWRU Care are free of charge.

CWRU Care is available through the university's partnership with TimelyMD, a company that provides telehealth services for students on campuses across the country, including universities such as Duke and Johns Hopkins.

Students living in Ohio continue to have the option to access care through University Counseling Services, but also are eligible to use CWRU Care.

Students outside Ohio can contact counseling services 24/7 at 216.368.5872 either for emergency care or to seek assistance in identifying a qualified provider where they live. Alternatively, they can connect with providers using CWRU Care.

Students living abroad are only able to access TimelyMD’s short-term assistance (e.g. when connected quickly with a provider to talk that day about an issue). Regularly scheduled sessions are not an option for those outside the U.S.

For more information about accessing CWRU Care, please visit the University Health and Counseling Services website.