Unless otherwise noted, all phone numbers listed have a (216) area code.
Crawford Hall 18 – 368-2273
Visit Access Services to get your official university ID, the CaseOneCard. Access Services assists with lost, replacement, and inoperative cards and also distributes keys on campus. Access Services also manages parking permits and transportation. Applications and permits must be made in person. Permits are sold on a space-available basis. Students can also visit Access Services to purchase discounted passes for use on all Greater Cleveland RTA buses and trains.
11310 Juniper Road – 368-6280
The Alumni Association offers a number of exciting programs to future Case Western Reserve University alumni. These programs are offered to increase student involvement on campus and to enrich university traditions while preparing students for life as active Case Western Reserve University alumni. The Alumni Association provides opportunities for current students to interact and build relationships with alumni through various social and professional programs offered throughout the year.
CWRU Barnes and Noble Bookstore, 11451 Euclid Ave. – 368-2650
The bookstore provides CWRU apparel and merchandise, textbooks to purchase or rent, leisure reading, study supplies, and other materials for the campus community. The bookstore also has a Dunkin’ Donuts.
Sears Building 229 – 368-4446
The Career Center offers individualized assistance, programs, and resources to educate students in the development of lifelong career management skills, the attainment of work experience, and the integration of academic and career plans. Services include career counseling, resume reviews, interview preparation, career fairs, and job and internship search assistance.
Center for Civic Engagement and Learning
Tinkham Veale University Center 165 – 368-6960
The mission of the Center for Civic Engagement and Learning (CCEL) is to promote, provide, and support learning opportunities for students in the form of service that is beneficial to the community. As a campus-wide clearinghouse, it facilitates curricular, co-curricular, work-study, and national service opportunities for CWRU’s undergraduate, graduate, and professional school students.
Sears Building 470 – 368-5230
The Office of Commuter Services is committed to enhancing the university experience for all commuter students through advocacy, awareness, and services. These services include a commuter lounge (located in the basement of Thwing Center), Commuter Assistants, the Commuter Club, and a range of activities in which to participate.
Computer Lab – See Nord Computer Lab and Study Center.
Changes to the meal plan, costs, and information about CaseCash can be found on the Dining Services website. The website also allows students to browse the restaurants and stores, both on and off campus in the University Circle area, that accept CaseCash.
Sears Building 470 – 368-5230
Disability Resources assists student with disabilities (temporary or permanent) so they are fully able to participate in their classes, programs, and activities. Upon receipt of a Disability Disclosure Form and the accompanying documentation, the Disability Resources Coordinator will schedule an appointment with the student to discuss his/her personal situation. Accommodations are individually determined based on a student’s needs, the information within the documentation, and the information from the individual interview.
Educational Services for Students (ESS)
Sears Building 470 – 368-5230
Educational Services for Students provides assistance for students wishing to enhance their educational experience through academic mentoring and tutoring. Services include seminars, tutoring, supplemental instruction (SI) sessions, and individual consultations. ESS is also the home for Disability Resources, Commuter Services, and the Study Center, an open computer lab.
Financial Aid, Office of
Yost Hall 435 – 368-4530
The Office of Financial Aid works with each student to build an assistance package that will enable him or her to invest in higher education. The office will make every effort to assist the student in realizing his or her educational goals and objectives within the framework of the university's available resources or those of other identifiable agencies and organizations.
First-Year Experience and Family Programs, Office of
Wolstein Hall – 368-4532
The Office of First-Year Experience and Family Programs is designed to help students transition from high school to their first year at Case Western Reserve University. The aim is to provide students and parents with the resources, activities, academic support, and guidance to focus on the academic success and personal growth of our first-year and transfer students. The Office of First-Year Experience and Family Programs welcomes all new undergraduate students to their new home at Case Western Reserve University and the Cleveland community during new student orientation.
Flora Stone Mather Center for Women
Tinkham Veale University Center 248 – 368-0985
The Flora Stone Mather Center for Women strives to improve the educational, professional, and social climate and to increase opportunities for women within the University and community through education, advocacy, and leadership. Services include programs and events, outreach, mentoring, and men’s programming.
250 Tinkham Veale University Center – 368-3954
The Office of Greek Life provides coordination and support for the 15 fraternities and seven sororities recognized by the university. The office provides programming, guidance, and leadership development to the members of the Greek community.
Health Services – See University Health Services.
Housing – See University Housing.
International Affairs, Center for
Tomlinson Hall 143 – 368-2517
The Center for International Affairs is the first space on campus designed to provide a "home" for international students and activities, as well as to be a central location where the University will engage the business, government, foundation, and civic communities around global issues. The center houses three offices: Office of Global Strategy, Office of International Student Services, and the Office of Education Abroad.
International Student Services
Tomlinson Hall 143 – 368-2517
The mission of the Office of International Student Services (ISS) is to enhance the international student experience and promote intercultural exchange at CWRU. The office assists international students with immigration documentation and registration, academics, and leadership development, as well as a full range of housing, financial, and legal matters.
The Interreligious Council (IRC) is comprised of staff members from Hillel, United Protestant Campus Ministries, Newman Catholic Campus Ministries, and the Muslim Campus Outreach Group. The IRC hosts a variety of events, workshops, and programs such as the InterFaith Dialogue Series, panel discussions, Seder meals, Lenten services, spiritual retreats, and community service projects. Each ministry also provides programs that are unique to its own religion.
Intramurals – See Physical Education and Athletics.
Kelvin Smith Library
Kelvin Smith Library is Case Western Reserve’s main library. It offers individual and group study spaces, as well as a café. Many online resources are available, such as research tools, electronic journal collections, eBooks, newspaper subscriptions, and OhioLink, a service for students to borrow from other Ohio libraries. KSL is also home to the Freedman Center, which offers digital and multimedia services such as sound editing, audio/video digitizing, and rental of video cameras, laptops, and audio recording devices. The Freedman Center also has language-learning services, where students can learn a new language at their own pace.
Lesbian Gay Bisexual Transgender (LGBT) Center
Tinkham Veale University Center 179 – 368-5428
The Lesbian Gay Bisexual Transgender Center provides a home for members of the LGBT community and their allies. It also serves as a source of support, information, and insight for those who have lesbian, gay, bisexual, or transgender children or loved ones. The LGBT Center welcomes alumni, prospective students, faculty, and staff. A lounge, kitchenette, office, study, and meeting spaces provide opportunities for informal gatherings and structured events.
Meal Plan – See Dining Services.
Multicultural Affairs, Office of
Sears Building 450 – 368-2904
The Office of Multicultural Affairs (OMA) encourages, supports and facilitates the success of all Case Western Reserve students by providing opportunities for diverse interaction and cultural education that occurs outside of the classroom environment. Services include multicultural enrichment programs, leadership and service opportunities, academic support, networking, and mentoring.
Nord Computer Lab
Nord Hall 415 – 368-5463
All students have 24/7 card access to the Nord Computer Lab. The lab offers popular software, $5 in printing per student each semester, a color printer, scanner, and a fax machine.
Physical Education and Athletics
Veale Recreation Center – 368-2420
The mission of the Department of Physical Education and Athletics is to contribute to the educational development of the university student and enhance the quality of the leisure life of the students, faculty, and staff. Students may participate in NCAA Division III Varsity Athletics, intramural activities, personal physical fitness, and a variety of courses offered through the department. The Veale Center houses a cardio workout room, a pool with open hours, tennis, basketball, and racquetball courts, as well as an issue room for students to borrow equipment. Other facilities include Adelbert Gym and Carlton Road tennis courts.
Police and Security
1689 E. 115th St. – 368-3333
Police and Security Services provide a variety of security and safety programs to help ensure a safe educational environment. The University's security force patrols the campus facilities and grounds 24 hours a day throughout the year. Protective Services consists of 31 full-time field officers, all professionally trained. Protective Services offers bike u-locks to students who register their bike in the Wade or Fribley area offices. The Safe Ride and Safe Walk program offers a safe way for students to get across campus at night or when alone. Security emergencies: 368-3333; non-emergencies: 368-3300; Safe Ride: 368-3000.
Thwing Student Center Atrium – 368-2678
The Thwing Center postal substation is open Monday through Friday, 9:30 a.m. – 3:30 p.m. (Closed Fridays during the summer.) The substation provides basic postal services and accepts cash and CaseOneCard.
Registrar – See University Registrar.
Residence Life, Office of
Thwing Center 108 – 368-6325
The goal of the Office of Residence Life is to build an on-campus community that fosters personal growth and teamwork. Designed to augment the formal experience of the classroom, library, and laboratory, each residence hall offers an opportunity for students to enjoy social, educational, and cultural programs.
Seminar Approach to General Education and Scholarship (SAGES) Office
Crawford Hall 110 – 368-5830
This office is responsible for overseeing the SAGES program. Students can find information on the office’s website about First Seminars, University Seminars, Departmental Seminars, and Capstone Experiences as well as how to complete and submit the writing portfolio.
Student Accounts Receivable – See Student Financial Services.
Student Activities and Leadership, Office of
148 Tinkham Veale Center – 368-2679
The Office of Student Activities and Leadership serves as the primary resource on campus for program planning and advisement for undergraduate student groups and administrative offices seeking program planning assistance. The office also coordinates leadership development opportunities and training programs for undergraduates, as well as a poster printing service and special occasion balloons for sale.
Student Affairs, Division of
Adelbert Hall 110 – 368-2020
The Division of Student Affairs provides leadership in the development of services and programs that enrich student life, extend and enhance the academic experience, and contribute to an environment that encourages personal growth and development. The Office of Student Affairs serves as a central source of information about the University policies and procedures that affect students and about co-curricular services and programs. The staff welcomes questions and suggestions from students.
Yost Hall 435 – 368-4530
The Office of Student Employment serves student seeking part-time employment, both on and off-campus, year–round. CWRU has made a commitment to utilizing student employees whenever possible. The office hosts a work-study job fair at the beginning of each academic year and maintains an online posting system for student to view available jobs.
Student Financial Services
Yost Hall 145 – 368-2668
Student Financial Services is happy to assist with questions regarding tuition and fees, student billing, payment options, and due dates. CWRU utilizes an online billing system and allows students to give parents and other third parties access to their student account and bill. Student Financial Services includes Student Accounts Receivable, Cashier, and Student Loan Services. The office is open Monday through Friday from 8:30 a.m. – 5 p.m.
Sears 464 – 368-5230
The ESS Study Center offers a comfortable learning space incorporating wireless computing and workspace flexibility to allow for customized workshops, small group activities, individual research and study. Printing is available for students through the nearby WEPA printer. The Study Center is open Monday through Friday from 8:30 a.m. – 5 p.m. and other times by appointment.
Support of Undergraduate Research and Creative Endeavors (SOURCE)
Sears Building 451 – 368-2180
The SOURCE office is here to help students learn about research and creative project opportunities, to assist faculty members with undergraduate research program development and funding, provide research educational seminars and information sessions, and to celebrate CWRU students' accomplishments.
University Counseling Services
Sears Building 220 – 368-5872
University Counseling Services (UCS) offers assistance to students who experience a variety of difficult personal and interpersonal challenges. Services are confidential and free for registered students. The office is staffed with psychologists, psychiatrists, social workers, counselors, and doctoral-level counseling trainees who specialize in helping students adjust to these changes and college life in general. UCS offers individual and group counseling, as well as recovery services for students. For emergencies that arise after regular office hours, please call 368-5762 and select the phone number option for emergency care. This service is available 24-hours/day, seven days/week (holidays included).
University Health Service
2145 Adelbert Road – 368-2450
The goal of University Health Service is to help all registered students stay healthy and productive so that each student may receive the most from his or her education and fully enjoy the college experience. Students are seen by appointment only, except in cases of emergency. UHS offers specialty clinics such as Skin, Dermatology, Allergy and Women's Health. Appointments for the General or Specialty Clinics, except for Women's Health, may be made by calling 368-4539. Appointments for Women's Health may be made by calling 368-2453. Appointments can also be scheduled online.
24 Thwing Center – 368-3780
Case Western Reserve University offers developmental and comprehensive living and learning communities to meet the diverse needs of its students. The residence halls at CWRU provide an environment that is supportive of the academic mission of the university.
For numbers not listed here one contact the University Operator for information.
Yost Hall 135 – 368-4310
The Registrar’s Office is the official source for academic records, registration, and drop/add functions for undergraduate students. Enrollment verifications, degree verifications, and transcript requests are processed in this office. Other functions include management of grade sheets, grade change processing, collection and dissemination of semester course offerings, classroom scheduling, ad hoc reporting and fulfilling requests for student information.
Kelvin Smith Library lower level – 368-4357
University Technology (UTech), is committed to delivering consistent, high quality, and timely customer support and service to enable students to maximize the use of CWRU’s rich technology resources. UTech offers discounts for students on computers and cell phone services, as well as an online software center with downloads of popular programs available at little or no cost. The UTech Care Center provides services 24 hours a day, seven days a week by phone, email, or via the Internet. Students can also visit walk-in centers across campus for free computer service and support.
The WEPA program provides registered undergraduate with 500 free print pages each semester for each academic year by swiping their CaseOneCard at a WEPA printer. Materials can be printed from a campus printer, or by installing the printer driver from the WEPA website to a personal computer. Printer locations are: Carlton Commons, Fribley Commons, Kelvin Smith Library, Leutner Commons, Sears Building, Thwing Student Center, Village at 115, behind Starbucks, and Wade Commons.
Writing Resource Center
Bellflower Hall 104 – 368-6603
The Writing Resource Center offers appointments and walk-in hours for all students at the University. Tutors assist students with developing skills along all stages of the writing process, and are available in the main center, as well as in satellite offices in Nord Hall (fourth floor), Kelvin Smith Library (first floor), and in the SAGES Café. A nursing writing tutor is available at the Nursing School Student Services Office.