UTech News Feed https://case.edu/utech/ en Reservation System Unavailable Wednesday Night https://case.edu/utech/about/utech-news/reservation-system-unavailable-wednesday-night <span>Reservation System Unavailable Wednesday Night</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Tue, 06/28/2022 - 10:59</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">June 28, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Wednesday, June 29, from 10:00 p.m. through Thursday, June 30, at 4:00 a.m. Campus users will be unable to book a room or workspace for a brief window during this time.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Tue, 28 Jun 2022 14:59:21 +0000 pjh 10286 at https://case.edu/utech Users May Be Prompted to Accept New CaseWireless Certificate After Upgrade https://case.edu/utech/about/utech-news/users-may-be-prompted-accept-new-casewireless-certificate-after-upgrade <span>Users May Be Prompted to Accept New CaseWireless Certificate After Upgrade</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 06/16/2022 - 08:33</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">June 16, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>[U]Tech upgraded the campus wireless network authentication servers on Thursday, June 16.</p> <p>Users may have experienced a brief delay when trying to connect to the CaseWireless network during the maintenance window. As part of the upgrade, connecting to the CaseWireless network may prompt some wireless devices to accept a new security certificate.</p> <p><a href="https://case.edu/utech/help/knowledge-base/wireless-networks/casewireless-certificate-acceptance-kba" rel="noreferrer noopener" target="_blank">Learn more about the upgrade.</a></p> </div> Thu, 16 Jun 2022 12:33:06 +0000 pjh 10276 at https://case.edu/utech Major Changes Coming to Adobe Products on July 1 for All CWRU Users https://case.edu/utech/about/utech-news/major-changes-coming-adobe-products-july-1-all-cwru-users <span>Major Changes Coming to Adobe Products on July 1 for All CWRU Users</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 06/16/2022 - 10:36</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">June 16, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Due to a change in the university’s licensing agreement with Adobe, beginning Friday, July 1, faculty, staff and students will no longer automatically be assigned an Adobe Acrobat Pro DC license.</p> <h2>Faculty and staff</h2> <p>[U]Tech will make arrangements for all faculty and staff who have logged into Adobe Acrobat Pro since mid-April, 2022, to retain a license.</p> <p>Those who have not used Adobe Acrobat Pro in the past two months will lose access to the software on July 1. To maintain access, those faculty and staff members can either log into Adobe Acrobat Pro by Thursday, June 30, or visit the opener" target="_blank"&gt;Software Center after July 1 and request an Adobe Acrobat Pro DC license at no charge.</p> <h2>Students</h2> <p>Students will no longer be able to download Adobe Acrobat Pro for free. Beginning July 1, the fee will be $29/year, which is an 80% savings over the $179.88 annual cost charged by Adobe to the general consumer.</p> <p>Those who downloaded the software before July 1 will lose access to Adobe Acrobat Pro on July 1. To retain access, Adobe Acrobat Pro DC may be purchased with a credit card from the <a href="https://softwarecenter.case.edu/" rel="noreferrer noopener" target="_blank">Software Center</a> after July 1.</p> <p>Before purchasing Adobe Acrobat Pro DC, <a href="https://case.edu/utech/help/knowledge-base/adobe-acrobat-pro" rel="noreferrer noopener" target="_blank">review alternatives</a>, as many people likely do not need the full version of Adobe Acrobat Pro.</p> <h2>Adobe Creative Cloud</h2> <p>Subscriptions to Adobe Creative Cloud will also reset on July 1, requiring a new purchase to retain access. The new cost for Adobe Creative Cloud will be $120 per year—an 80% savings over the annual cost charged by Adobe to the general consumer. That product can also be purchased through the <a href="https://softwarecenter.case.edu/" rel="noreferrer noopener" target="_blank">Software Center</a>. Purchases made after June 1, will run through June 30. <strong>Note: </strong>Adobe Creative Cloud includes Adobe Acrobat Pro DC, so you do not need to request Adobe Acrobat Pro if you are purchasing Adobe Creative Cloud.</p> <h2>Move files away from Adobe Cloud</h2> <p>If you do not intend to continue using Adobe Acrobat Pro and you have documents stored in Adobe’s cloud storage, log into Adobe Acrobat Pro DC before July 1 and download your files.</p> <h2>Get assistance</h2> <p>For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="http://help.case.edu/" rel="noreferrer noopener" target="_blank">help.case.edu</a>.</p> </div> Thu, 16 Jun 2022 14:36:09 +0000 pjh 10281 at https://case.edu/utech [U]Tech Offers Clarity Regarding Google Chrome Pop-up Message https://case.edu/utech/about/utech-news/utech-offers-clarity-regarding-google-chrome-pop-message <span>[U]Tech Offers Clarity Regarding Google Chrome Pop-up Message</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Fri, 06/10/2022 - 10:26</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">June 10, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>After updating Google Chrome, users may receive a pop-up message stating "Your organization will manage this profile." [U]Tech wants to assure the campus community that this message was prompted by Google, not the university. CWRU does not manage your bookmarks, history or any other part of your browser. There is no change to the <a href="https://case.edu/utech/departments/information-security/policies/i-1-acceptable-use-information-technology-policy-aup" rel="noreferrer noopener" target="_blank">Acceptable Use Policy</a>.</p> <p>This prompt allows you, the user, to separate your CWRU bookmarks, history, passwords, etc. from your personal, non-university, browsing into different profiles, allowing you to focus and customize your experience with Chrome. Learn more about this on the <a href="https://case.edu/utech/help/knowledge-base/chrome-manage-profile" rel="noreferrer noopener" target="_blank">[U]Tech website</a>.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Fri, 10 Jun 2022 14:26:11 +0000 pjh 10271 at https://case.edu/utech Unlimited Google Storage Will End in July 2024 For All CWRU Users https://case.edu/utech/about/utech-news/unlimited-google-storage-will-end-july-2024-all-cwru-users <span>Unlimited Google Storage Will End in July 2024 For All CWRU Users</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 06/09/2022 - 09:41</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">June 09, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Google will be ending its unlimited storage feature for all Google Workspace customers in July 2024, applying a storage cap across all customers’ data. Case Western Reserve University will need to reduce its Google Workspace storage by approximately 75%. As a result, the campus community must begin to reduce its storage consumption as soon as possible.</p> <p>Although this change is two years away, due to the magnitude of the reduction, please examine your storage in Google My Drive, Google Shared Drives, Gmail and Google Photos and delete anything that is no longer needed.</p> <p><a href="https://case.edu/utech/help/knowledge-base/cloud-storage/check-your-cloud-storage" rel="noreferrer noopener" target="_blank">Find out how much CWRU Google cloud storage you are using</a> and how to <a href="https://case.edu/utech/help/knowledge-base/google-workspace-education/google-workspace-education-information/download-your-google-data" rel="noreferrer noopener" target="_blank">download your data from Google</a>.</p> <p>In accordance with the university’s <a href="https://case.edu/utech/departments/information-security/policies/i-1-acceptable-use-information-technology-policy-aup" rel="noreferrer noopener" target="_blank">acceptable use policy</a>, members of the CWRU community are to use “technology resources in connection with the university’s core teaching, research and service missions.” If you are storing significant amounts of non-institutional data—such as personal data or data for another institution—within Google Workspace, please move it to a non-CWRU storage provider, such as a personal storage service or a local hard drive or flash drive.</p> <p>Over the next two years, UTech will be reaching out to individuals with particularly high storage in Google to discuss if all of their data is still needed and to offer possible alternate storage locations.</p> <p>Please stay tuned for more updates regarding this change in Google storage and its impact on CWRU’s policies for Google Workspace.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at <a href="mailto:help@case.edu">help@case.edu</a> or 216.368.HELP (4357) or visit <a href="http://help.case.edu/" rel="noreferrer noopener" target="_blank">help.case.edu</a>.</p> </div> Thu, 09 Jun 2022 13:41:36 +0000 pjh 10266 at https://case.edu/utech [U]Tech Warns of Windows Vulnerability https://case.edu/utech/about/utech-news/utech-warns-windows-vulnerability <span>[U]Tech Warns of Windows Vulnerability</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Tue, 06/07/2022 - 10:26</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">June 07, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Microsoft has announced a critical vulnerability called "Follina" that is related to Windows and Office, that is actively being exploited. If you have a Windows computer, it is important to make sure that it is up-to-date and protected against this.</p> <p>Check that Windows Defender or another antivirus program is running and up-to-date on your computer. If you are using the built-in protection of Windows Defender, follow these steps:</p> <ul><li>Search for "Windows Security" in the Windows search bar and select "Virus &amp; threat protection."</li> <li>Click "Check for updates". Make sure that the security intelligence version has a number larger than 851 in the bolded section of the version number: 1.367.<strong>851</strong>.0. Or, make sure that the definitions were created after May 30. If the definitions are out of date, click the "Check for updates" button.</li> <li>Click the back arrow in the upper left corner to return to the Virus &amp; threat protection window.</li> <li>Click "Manage settings."</li> <li>Make sure that "Real-time protection," "Cloud-delivered protection" and "Automatic sample submission" are all turned on.</li> </ul><p>If you are using a third-party antivirus software package, follow the instructions provided by that software company to check and update virus protection. The new "Follina" vulnerability is identified as CVE-2022-30190.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a> or 216.368.HELP (4357), or visit <a href="http://help.case.edu/">help.case.edu</a>.</p> </div> Tue, 07 Jun 2022 14:26:20 +0000 pjh 10256 at https://case.edu/utech FIN Reporting Undergoing Maintenance This Weekend https://case.edu/utech/about/utech-news/fin-reporting-undergoing-maintenance-weekend <span>FIN Reporting Undergoing Maintenance This Weekend</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 05/26/2022 - 06:12</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 26, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Due to scheduled maintenance, PeopleSoft Financials Reporting will be unavailable from 10:00 a.m. on Saturday, May 28, until 5:00 a.m. on Sunday, May 29.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Thu, 26 May 2022 10:12:44 +0000 pjh 10246 at https://case.edu/utech HCM Unavailable Early Saturday https://case.edu/utech/about/utech-news/hcm-unavailable-early-saturday-1 <span>HCM Unavailable Early Saturday</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 05/26/2022 - 06:10</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 26, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, May 28, from midnight until 8:00 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in addition to other functionality.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Thu, 26 May 2022 10:10:07 +0000 pjh 10241 at https://case.edu/utech Reservation System Undergoing Maintenance Starting Wednesday https://case.edu/utech/about/utech-news/reservation-system-undergoing-maintenance-starting-wednesday <span>Reservation System Undergoing Maintenance Starting Wednesday</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Tue, 05/24/2022 - 05:55</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 24, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from 9:00 p.m. Wednesday, May 25, until 2:00 a.m. Thursday, May 26. Campus users will be unable to book a room or workspace for a brief window during this time.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Tue, 24 May 2022 09:55:36 +0000 pjh 10236 at https://case.edu/utech TLT's Digital Accessibility Learning Community Showcase is Tomorrow https://case.edu/utech/about/utech-news/tlts-digital-accessibility-learning-community-showcase-tomorrow <span>TLT&#039;s Digital Accessibility Learning Community Showcase is Tomorrow</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Mon, 05/23/2022 - 11:01</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 23, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Over the past year, faculty members from across the university have worked with [U]Tech's <a href="https://case.edu/utech/tlt" target="_blank">Teaching and Learning Technologies (TLT)</a> as part of a Digital Accessibility Learning Community (DALC) to develop resources and strategies for improving the digital accessibility of course content. Digitally accessible content removes barriers that prevent those with disabilities from engaging with content, and provides multiple ways for everyone to learn.</p> <p>CWRU faculty and staff are invited to a "Digital Accessibility Learning Community Showcase" event Tuesday, May 24, from 11 a.m. to 12:30 p.m., via Zoom to hear the faculty fellows present strategies they have developed for improving the accessibility of their own courses, as well as their recommendations on how to foster continuous improvement in digital accessibility across the university.</p> <p><a href="https://docs.google.com/forms/d/e/1FAIpQLSeJE1hg9P1R35wwMkQZXKWvKnw_x7cg3FpFvnzdbTXTSafCWQ/viewform" target="_blank">Register for the event to receive the Zoom link.</a></p> <p>For questions, email at <a href="mailto:tltaccessibility@case.edu" target="_blank">tltaccessibility@case.edu</a>.</p> </div> Mon, 23 May 2022 15:01:40 +0000 pjh 10231 at https://case.edu/utech Wireless Maintenance Occurring Early Wednesday Morning https://case.edu/utech/about/utech-news/wireless-maintenance-occurring-early-wednesday-morning <span>Wireless Maintenance Occurring Early Wednesday Morning</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Mon, 05/23/2022 - 05:52</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 23, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Wireless maintenance will take place on Wednesday, May, 25, from 3:00 a.m. until 6:00 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless, CaseGaming and Eduroam during this time. Wireless connectivity should restore automatically after the update is complete.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Mon, 23 May 2022 09:52:29 +0000 pjh 10226 at https://case.edu/utech Wireless Maintenance Occurring Early Friday https://case.edu/utech/about/utech-news/wireless-maintenance-occurring-early-friday <span>Wireless Maintenance Occurring Early Friday</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 05/19/2022 - 06:08</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 19, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Wireless maintenance will take place on Friday, May 20, from 3:00 a.m. until 6:00 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless, CaseGaming and Eduroam during this time. Wireless connectivity should restore automatically after the maintenance is complete.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Thu, 19 May 2022 10:08:20 +0000 pjh 10216 at https://case.edu/utech HCM Unavailable Early Saturday https://case.edu/utech/about/utech-news/hcm-unavailable-early-saturday-0 <span>HCM Unavailable Early Saturday</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 05/19/2022 - 06:10</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 19, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, May 21, from midnight until 5:00 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in addition to other functionality.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Thu, 19 May 2022 10:10:44 +0000 pjh 10221 at https://case.edu/utech Scam Alert: Watch for Fake PayPal Invoices https://case.edu/utech/about/utech-news/scam-alert-watch-fake-paypal-invoices <span>Scam Alert: Watch for Fake PayPal Invoices</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Mon, 05/16/2022 - 11:31</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 16, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>University Technology recently has become aware of a new scam in which fake invoices are being sent via PayPal. Individuals who regularly handle invoices as part of their job may be especially vulnerable to this scam.</p> <p>These scams most commonly appear as email messages saying you have received an invoice via PayPal. If you then click the link and pay using your PayPal account, your money is then transferred to the scammer who sent the invoice.</p> <h2><strong>How does the scam work?</strong></h2> <p>This scam relies on the fact that these fake invoices aren’t technically fake at all: They are real PayPal invoices, created by fraudsters to mimic an invoice from a real entity like GoDaddy or the World Health Organization.</p> <p>Because the invoice appears to come from a well-known and reputable organization, you may believe the invoice is legitimate and pay up without thinking. Because the invoices are real PayPal invoices (albeit created fraudulently), once you click "Pay" your money will be automatically transferred via your PayPal account to the fraudster.</p> <p>If you receive an invoice that can’t be tied to a specific purchase or work order, be skeptical, and don’t succumb to time pressure. Reach out to contact the entity the invoice is purportedly from (look for their contact info online; do not contact the person who sent the invoice directly) to confirm its legitimacy.</p> <h2><strong>I fell for this scam. What should I do?</strong></h2> <p>While it may not be possible to retrieve your money, the best chance is to file a dispute with PayPal for fraud:</p> <ul><li>Go to <a href="http://paypal.com/disputes/" rel="noreferrer noopener" target="_blank">PayPal’s Resolution Center</a></li> <li>Click "Report a Problem"</li> <li>Scroll through your list of transactions until you come across the fraudulent invoice. Click the white bubble next to the listing and click "Continue" in the bottom-right corner</li> <li>Follow the onscreen steps to complete your dispute</li> </ul><h2><strong>How to spot a scam</strong></h2> <p>No matter what form they take, scams often have common warning signs you can watch for, including:</p> <ul><li>Requests for money or personal information</li> <li>Not addressing you by name</li> <li>Spelling and grammatical errors</li> <li>The promise of easy rewards (or harsh penalties)</li> </ul><p>If you have any questions about the validity of an email, contact infosec@case.edu or the University Technology Service Desk at 216.368.HELP, <a href="https://help.case.edu/">help.case.edu</a> or <a href="mailto:help@case.edu">help@case.edu</a>.</p> </div> Mon, 16 May 2022 15:31:05 +0000 pjh 10211 at https://case.edu/utech FIN Reporting Unavailable Early Sunday https://case.edu/utech/about/utech-news/fin-reporting-unavailable-early-sunday <span>FIN Reporting Unavailable Early Sunday</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 05/12/2022 - 06:21</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 12, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>PeopleSoft Financials Reporting will be unavailable on Sunday, May 15, from 3:00 until 6:00 a.m., due to scheduled maintenance.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a href="mailto:help@case.edu">help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Thu, 12 May 2022 10:21:00 +0000 pjh 10206 at https://case.edu/utech Attend the Digital Accessibility Learning Community Showcase https://case.edu/utech/about/utech-news/attend-digital-accessibility-learning-community-showcase <span>Attend the Digital Accessibility Learning Community Showcase</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Wed, 05/11/2022 - 06:21</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 11, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Over the past year, faculty members from across the university have worked with [U]Tech's <a href="https://case.edu/utech/tlt" target="_blank">Teaching and Learning Technologies (TLT)</a> as part of a Digital Accessibility Learning Community (DALC) to develop resources and strategies for improving the digital accessibility of course content. Digitally accessible content removes barriers that prevent those with disabilities from engaging with content, and provides multiple ways for everyone to learn.</p> <p>CWRU faculty and staff are invited to a "Digital Accessibility Learning Community Showcase" event Tuesday, May 24, from 11 a.m. to 12:30 p.m., via Zoom to hear the faculty fellows present strategies they have developed for improving the accessibility of their own courses, as well as their recommendations on how to foster continuous improvement in digital accessibility across the university.</p> <p><a href="https://docs.google.com/forms/d/e/1FAIpQLSeJE1hg9P1R35wwMkQZXKWvKnw_x7cg3FpFvnzdbTXTSafCWQ/viewform" target="_blank">Register for the event to receive the Zoom link.</a></p> <p>For questions, email at <a href="mailto:tltaccessibility@case.edu" target="_blank">tltaccessibility@case.edu</a>.</p> </div> Wed, 11 May 2022 10:21:40 +0000 pjh 10201 at https://case.edu/utech Select Zoom Account Deactivation https://case.edu/utech/about/utech-news/select-zoom-account-deactivation <span>Select Zoom Account Deactivation</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Wed, 05/11/2022 - 06:15</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 11, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>On Monday, May 16, [U]Tech is deactivating Zoom accounts for alumni and others who are not faculty, staff or students at the university. Affiliates are not affected by this change.</p> <p>Anyone who has departed from the university and is using a free, 40-minute limit Zoom account with their university email address (i.e. ending in @case.edu) will need to <a href="https://zoom.us/signup" target="_blank">sign up with Zoom</a> using a personal email address to retain that service.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a>help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/" target="_blank">help.case.edu</a>.</p> </div> Wed, 11 May 2022 10:15:38 +0000 pjh 10196 at https://case.edu/utech World Password Day - Learn How to Protect Yourself Online https://case.edu/utech/about/utech-news/world-password-day-learn-how-protect-yourself-online <span>World Password Day - Learn How to Protect Yourself Online</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Thu, 05/05/2022 - 10:26</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">May 05, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Passwords protect our digital identities and private data by acting as gatekeepers to the cyber world in which we live. Having weak, easy-to-guess, or re-used passwords puts you at risk of becoming a victim of cyber criminals.</p> <p>To learn how to keep your health, financial and other information safe, on World Password Day (May 5), <em>The Daily</em> tapped into the expertise of Katie Starr, former information assurance analyst with Case Western Reserve University's <a href="https://case.edu/utech/">[U]Tech</a>, who shared five tips to follow.</p> <p>Read on to learn Starr's tips for creating a strong password.</p> <h2>1. What tips do you have for creating a strong password or passphrase?</h2> <p>Create long passwords/phrases: at least 12 characters, but longer is better. If you must remember the passphrase, make it memorable but not easy to guess by a human or computer. If it's too simple, a computer can guess it, but if it's something people say all the time, a human can guess it.</p> <p>Use the best parts of a password and a phrase to make it complex: Use long, unrelated words, separated by spaces or replacing a letter with a symbol or number. I like to misspell a word in a way I can remember but that a computer might not know to try, such as misspelling riding to ridin (bonus points for ridin').</p> <p>Think about the example "correct horse battery staple" (spaces included), like in <a href="https://xkcd.com/936/" target="_blank">this cartoon</a>.</p> <p>Use CWRU's <a href="https://its-services.case.edu/my-case-identity/passphrase/meter/" target="_blank">Passphrase Goodness tester</a> to see if your passphrase can be improved, even if it's for a website outside of case.edu.</p> <h2>2. What are the risks of having a weak password?</h2> <p>A computer and a skilled attacker can easily crack or guess your password in a time frame shorter than you would normally change it. This would allow them to gain access to your private data, such as health records, financial records and emails on websites, work/personal devices, etc.</p> <p>Attackers could then steal your money or data, hold your data for ransom, impersonate you, damage your company, etc. The risks are endless as your password is the key to your kingdom.</p> <h2>3. Can you give some examples of common mistakes people make when creating a password?</h2> <p>Reusing passwords across multiple websites is common, but it's a bad idea. Other common mistakes include creating a password that is too complex to remember but too short to provide any protection, and not using the spacebar and other special characters when creating a passphrase.</p> <h2>4. What are some other password best practices members of the community should keep in mind?</h2> <p>Use a password manager so you only have to remember two passwords: the password to get onto your computer, and the password to unlock your password manager. Let the password manager remember the many long, complex, unique passwords for you.</p> <h2>5. Anything else we should know?</h2> <p>There are some contradictions here—that passwords are weak because they are too short, but some really long passphrases aren't strong enough (at least according to the passphrase goodness tester). There's a balance to strike between complexity and ease of remembering: length increases complexity, but only to a certain point, and after that, you have to introduce other characters, cases and numbers.</p> <p>If you want to remember the password/phrase, then only a few characters and numbers are necessary to be complex enough. Sometimes it can seem like our passphrases are never good enough, but with these tips and your own ingenuity, you should be able to create something with no trouble.</p> </div> Thu, 05 May 2022 14:26:04 +0000 pjh 10191 at https://case.edu/utech Updates to Zoom Increases Interactivity https://case.edu/utech/about/utech-news/updates-zoom-increases-interactivity <span>Updates to Zoom Increases Interactivity</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Wed, 04/27/2022 - 06:31</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">April 27, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>Zoom recently made significant updates to its platform, offering more interactive options for virtual meetings.</p> <h2>Whiteboard</h2> <p>Now, you can create whiteboards before your meeting and then share them during the meeting. Changes are automatically saved to your Whiteboard library. Later, you can share these whiteboards with your team.</p> <p>Access the Whiteboard feature through the<a href="https://case.edu/zoom" target="_blank"> Zoom web portal</a> or update your <a href="https://case.edu/utech/help/knowledge-base/zoom/zoom-information/updating-zoom" target="_blank">Zoom client</a>.</p> <h2>Polls</h2> <p>Another sought-after feature allows hosts to create polls and use them in multiple meetings. To create new polls, sign into the <a href="https://case.edu/zoom/" target="_blank">Zoom web portal</a>, select “Meetings” from the left side menu and click on “Polls” in the horizontal menu.</p> <p>If you have a poll from another meeting you wish to reuse, find the poll in the Zoom web portal, click on the three horizontal dots next to it and select “Add to Library.” It will then appear in the Polls tab. From that tab you can enable each poll so it appears as one of your choices during your next meeting.</p> <h2>Breakout Rooms</h2> <p>An enhancement to Breakout Rooms allows the host to view participant status and activity level from the main session. This means the host can see participants’ audio, video, screen-sharing status and their reactions during the breakout room session.</p> <h2>Reactions</h2> <p>Zoom’s latest update allows participants to raise their physical hand or give a thumbs up in front of the camera and the corresponding reaction is shown in Zoom. Gesture Reaction requires users to enable this in their Zoom client by opening the settings and under the “General” tab selecting “Active the following emojis based on hand gesture recognition.”</p> <hr /><p>To get the most out of Zoom, keep your Zoom software up to date. Learn how to update your Zoom desktop client on the<a href="https://case.edu/utech/help/knowledge-base/zoom/zoom-information/updating-zoom" target="_blank"> University Technology website</a>.</p> <p>For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at <a>help@case.edu</a>, 216.368.HELP (4357) or visit <a href="https://help.case.edu/">help.case.edu</a>.</p> </div> Wed, 27 Apr 2022 10:31:12 +0000 pjh 10166 at https://case.edu/utech TLT Offering Digital Accessibility Learning Community Workshop on Thursday https://case.edu/utech/about/utech-news/tlt-offering-digital-accessibility-learning-community-workshop-thursday <span>TLT Offering Digital Accessibility Learning Community Workshop on Thursday</span> <span><span lang="" about="/utech/user/56" typeof="schema:Person" property="schema:name" datatype="">pjh</span></span> <span>Mon, 04/25/2022 - 05:49</span> <div class="field field--name-field-article-date field--type-datetime field--label-inline"> <div class="field--label">Article Date</div> <div class="field--item">April 25, 2022</div> </div> <div class="field field--name-field-article-content field--type-text-with-summary field--label-hidden field--item"><p>All faculty and staff are welcome to join the Teaching and Learning Technologies (TLT) team at this month’s Digital Accessibility Learning Community (DALC) workshop Thursday, April 28, from 11:00 a.m. until noon, via Zoom.</p> <p>During the workshop, members of the TLT team will dive into Adobe Acrobat and the PDF remediation process, and explore new techniques to make accessible digital content for your courses. <a href="https://calendar.google.com/calendar/u/0?cid=Y2FzZS5lZHVfdGFwamc0MnNlbGFxbzZzczVoMXF1bWRhNTRAZ3JvdXAuY2FsZW5kYXIuZ29vZ2xlLmNvbQ" target="_blank">The Zoom link is available on the TLT calendar.</a></p> <p>Can’t attend the workshop? Check out the self-paced <a href="https://canvas.case.edu/enroll/D6HF7A" target="_blank">Digital Accessibility Canvas Course</a>.</p> <p>If you have any questions or would like additional information, email Lauren Rogers at <a href="mailto:lxr199@case.edu" target="_blank">lxr199@case.edu</a>.</p> <p>Next month, DALC members will present what they’ve learned and what strategies they’ve developed to increase digital accessibility on campus. More information will be coming soon.</p> </div> Mon, 25 Apr 2022 09:49:35 +0000 pjh 10161 at https://case.edu/utech