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University Technology, [U]Tech

Technology Support

Technology Support

Technology Help

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University Technology (UTech) offers many ways to get the help you need, right when you need it: - Browse for do-it-yourself training resources. Click “Live Chat” to instant message with a technician.

UTech Service Desk

Call 216.368.HELP (4357) or email help@case.edufor immediate technical assistance any time - day or night.

CARE Center

Located in the lower level of the Kelvin Smith Library (KSL), the Customer Assistance Resources and Education (CARE) Center is staffed by technicians who can answer your questions and service your devices - no appointment needed. Visit for current hours of operation.

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