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Upcoming QuikPay Maintenance

August 16, 2017

QuikPay will experience a short outage early Monday morning.


Upcoming [U]Tech Maintenance

August 9, 2017

OnBase and SolarWinds will experience short outages.


Software Center Updates Available

August 9, 2017

New versions of Minitab and SAS now available.


[U]Tech Service Desk Customer Satisfaction Survey Updated

August 9, 2017

New survey will help improve the scoring system.


[U]Tech Maintenance - SIS and SIS Mobile

August 2, 2017

SIS and SIS Mobile will be unavailable for a short time early Sunday morning.


HCM Maintenance This Weekend

July 25, 2017

Planned maintenance on HCM this Saturday.


[U]Tech Maintenance and Announcements

July 21, 2017

Please be aware of the following [U]Tech announcements:


[U]Tech Maintenance and Announcements

July 20, 2017

Please be aware of the following [U]Tech announcements:


Zoom Video Conferencing is Here!

July 19, 2017

What’s New on Campus? Zoom Video Conferencing is Here!


Opportunity for New Supervisors

July 18, 2017

The Department of Human Resources’ Professional Development Center is looking for volunteers to participate in a focus group exploring an on-boarding curriculum for new supervisors at Case Western Reserve University.


SIS and SIS Mobile Maintenance

July 18, 2017

Please be aware of the following [U]Tech announcement regarding SIS and SIS Mobile:


[U]Tech Maintenance and eStore Announcement

July 10, 2017

On Friday, July 14, from 3:00 to 6:00 am, UTech engineers are upgrading software for Cisco Wireless Controllers across the university.


OnBase Upgrade - Friday, July 14

July 7, 2017

OnBase Upgrade - Friday, July 14


[U]Tech Maintenance and Announcements

June 29, 2017

[U]Tech Maintenance and Announcements


Important [U]Tech Announcement - Ransomware Cyberattack

June 28, 2017

Significant new cyberattack, similar to the “Wanna Cry” ransomware worm, is affecting major companies world-wide. 


Google Team Drive

June 27, 2017

Google Team Drive


[U]Tech Maintenance and Announcements

June 23, 2017

Please be aware of the following maintenance and announcements:


[U]Tech Maintenance and Announcements

June 15, 2017

Please be aware of the following maintenance and announcements:


SpartaCOI Scheduled for a Server Upgrade

June 9, 2017

SpartaCOI is scheduled for a server upgrade this weekend. The system will be unavailable starting Friday, June 9, at 12:00 pm until Monday, June 12, at 8:00 am. Please note the following:


Blackboard Learn Maintenance Beginning Friday Night

May 31, 2017

The system will be unavailable for 12 hours.


SIS and SIS Mobile Undergoing Maintenance This Saturday

May 25, 2017

Upcoming maintenance will require downtime.


GLOBAL RANSOMWARE EVENT: Protect Your Data

May 12, 2017

Take these steps to protect your systems.


PeopleSoft Financials Maintenance This Weekend

May 12, 2017

The Financials system will be unavailable for a short time.


Three Steps to Migrating Sympa Mailing Lists to Google Groups - Deadline May 31

May 9, 2017

Follow these steps to migrate your Sympa list to Google Groups. Alternatively there is a migration training/open house this week for assistance.


Information Regarding Recent Google Phishing Event

May 4, 2017

Many people received message that someone "has shared a document on Google Docs with you" to gain access to your account.


HCM and SIS to Experience Short Outage for Planned Maintenance

April 26, 2017

HCM, PeopleSoft Student Information System (SIS) and SIS Mobile will undergo maintenance in the next week.


QuikPay and SIS to Experience Short Outage for Planned Maintenance

April 21, 2017

QuikPay, PeopleSoft Student Information System (SIS) and SIS Mobile will undergo maintenance in the next week.


Upcoming Maintenance of SPARTA, PeopleSoft Financials and Isilon NAS

April 6, 2017

These services will experience downtime during the maintenance window.


Apple Executive Speaks About Education Mobility, Leadership and Learning

April 5, 2017

Second part of the 21st Century Learner Symposium will take pace on Tuesday, April 18 from 10:00am - noon.


Fribley Commons Upgrade This Friday Morning

March 28, 2017

Southside residence halls and greek housing may experience a brief outage.


WebDrive on Software Center Updated

March 27, 2017

Download version 2017.


KSL Data Center Firewall Update March 17

March 11, 2017

This upgrade will occur from midnight until 6am.


PeopleSoft Financials Maintenance Occurring this Weekend

March 10, 2017

Scheduled maintenance occurring Saturday morning.


Office Online for Box

March 9, 2017

This works in conjunction with Microsoft Office files.


Single Sign-On Enhancements Occurring Thursday Morning

March 7, 2017

SSO will be unavailable during maintenance.


Weekend Maintenance Affecting Astra and SIS

March 2, 2017

AdAstra room scheduling and the Student Information System are undergoing scheduled maintenance this weekend. SIS will experience an outage.


New Release of Firefox will not Support Google Hangouts

March 2, 2017

The latest release of Firefox will not support audio and video for Google Hangouts.


Router Upgrade Occurring Tonight

March 1, 2017

The backboard router upgrade in Crawford Hall will affect many systems.


Storage Upgrade Rescheduled for This Weekend

February 23, 2017

The storage updates will affect many systems this weekend.


Upcoming Maintenance of SolarWinds, Footprints and HCM

February 23, 2017

Scheduled maintenance occurring this evening, tomorrow night and Saturday morning.


Many Systems will Experience Short Downtime Due to Scheduled Maintenance

February 17, 2017

Storage updates will affect many systems this weekend. In addition Sparta and SpartaCOI will experience short downtime.


OnBase and PeopleSoft Financials Undergoing Maintenance

February 9, 2017

The production OnBase and PeopleSoft Financials systems will experience outages this weekend.


PeopleSoft Student Information System Undergoing Maintenance

February 7, 2017

SIS will be unavailable Friday evening until Saturday afternoon.


Help Desk Ticketing System Maintenance Tomorrow Night

January 26, 2017

FootPrints is undergoing monthly maintenance.


Upcoming Maintenance

January 23, 2017

Maintenance of the HCM and SolarWinds coming in the next 2 weeks.


Weekend Maintenance to QuikPay

January 20, 2017

Brief outage of this system will occur on Monday, January 23.


Symantec Endpoint Protection Version 14 Now Available on Software Center

January 20, 2017

Latest version is now available for download.


UTech's John Landers Helps Craft EDUCAUSE's Top 10 IT Issues

January 19, 2017

Each year EDUCAUSE creates a list regarding the top 10 IT issues affecting students. UTech's Assistant Director for IT Service Management John Landers help to identify and develop this year's list.


New Version of Launchpad and Case Mobile Available Friday Morning

January 12, 2017

The systems are being integrated.


Hololens Featured on CBS Sunday Morning

January 9, 2017

CBS News: CBS Sunday Morning featured Hololens and CWRU in a story regarding virtual and augmented reality.


Address Verification in Peoplesoft HCM and SIS January 10

January 9, 2017

New address service is being implemented in HCM and SIS.


CWRU's CIO Sue Workman Shares Resolutions for the Modern CIO

January 5, 2017

Ms. Workman believes "People typically will follow their leader, so if the leader is enjoying working hard and is productive, the staff are likely to do the same." She offers ten possible resolutions for IT leaders.


Maintenance to Authentication Services Thursday, December 22

December 21, 2016

Please be aware of this important maintenance announcement regarding the authentication services.


Important UTech Maintenance and Upgrades

December 20, 2016

UTech wanted to bring to your attention the following maintenance and upgrade activities that will be happening over the holidays.


UTech Maintenance Activities Occurring This Weekend

December 8, 2016

Three UTech systems are under going maintenance. View story for times when the systems are unavailable.


Cookies, Coffee and Canvas Event December 8

December 2, 2016

In partnership with Undergraduate Student Government, UTech is hosting an event to promote the transition to Canvas.


SIS and SIS Mobile Maintenance This Weekend

December 1, 2016

SIS and SIS Mobile will be unavailable for a short period of time this Sunday morning.


Updates to Software Center and Additional Self-Help Videos Now Available

November 29, 2016

Updated versions on the Software Center and additional self-help videos are now available.


Migrating Sympa Mailing Lists to Google Groups Training Open House

November 28, 2016

UTech is providing assistance with migrating mailing lists from Sympa to Google Groups.


Next Centralization Brown Bag Session is Thursday, November 17

November 14, 2016

You are invited to attend the next installment in the monthly [U]Tech Centralization Brown Bag Lunch Series.


SAS JMP Pro Updated on the Software Center

October 31, 2016

SAS JMP Pro updated to version 13.


UTech's John Landers Contributes his Thoughts to List of Top 10 IT Issues for 2017

October 31, 2016

The list was complied at this year's annual EDUCAUSE conference. 


SIS and SIS Mobile Planned Outage Sunday, October 30

October 26, 2016

SIS and SIS Mobile will be unavailable during planned maintenance.


SIS Mobile Planned Outage Wednesday, October 26

October 21, 2016

SIS Mobile will be unavailable during a planned upgrade.


University Technology News From September

October 4, 2016

Read about all of the happenings in Utech over the past month.


Issue Identified Between Endnote X7 and MacOS Sierra

September 29, 2016

Due to a compatibility issue the maker of Endnote X7 does not recommend upgrading to MacOS Sierra at this time.


Weekend Planned Maintenance of SolarWinds and Parchment Transcript Processing Services

September 29, 2016

Planned maintenance this weekend will cause outages for 2 online services.


CWRU's CIO blogs about "The Power of We"

September 28, 2016

Sue Workman writes about the evolution of IT.


Cybersecurity: Defense In-Depth

September 26, 2016

Learn about growing cybersecurity needs from CWRU's Chief Information Security Officer Tom Siu and other industry leaders at an event on October 5 held at FirstEnergy Stadium.


SSO Security Update

September 22, 2016

Single-Sign On is being updated. See what this means for you.


Maintenance of the Production Linux Oracle Database Server Planned for Tuesday, September 27

September 22, 2016

See a list of the services affected by this work.


Upcoming Maintenance to SolarWinds, HCM and SIS

September 21, 2016

SolarWind, Human Capital Management (HCM) and Student Information System (SIS) are undergoing planned maintenance this week and weekend.


Migrating Sympa Mailing Lists to Google Groups - Training Sessions Available

September 16, 2016

Attend a workshop for help migrating your Sympa List to Google Groups.


PeopleSoft EPM Budget and Data Warehouse Reporting Planned Outage This Weekend

September 16, 2016

PeopleSoft EPM Budget and Data Warehouse Reporting (Business Objects) systems to be unavailable 3 a.m. to 12 p.m. Saturday, Sept. 17


New MOOC Available on Coursera: Designing Your Personal Weight Loss Plan

September 15, 2016

Next week, Case Western Reserve University (CWRU) will begin offering a Massive Open Online Course (MOOC) entitled, Designing Your Personal Weight Loss Plan.


Scheduled [U]Tech Maintenance Activities

September 15, 2016

Scheduled [U]Tech Maintenance Activities this weekend involving Astra, Parchment and QuikPay.


Brown Bag Event Thursday, September 15

September 13, 2016

Join us for September's Brown Bag event


Tune-in to [U]Tech's Projects LIVE broadcast at 10:30 a.m. September 13

September 6, 2016

Tune-in to [U]Tech's Projects LIVE broadcast at 10:30 a.m. September 13 for updates on university IT projects.


Attend Next [U]Tech Centralization Brown Bag Lunch August 18

August 16, 2016

As the effort to Centralize IT at Case Western Reserve University continues, information technology professionals from across campus, as well as all other interested members of the university community, are invited to attend the next installment in the monthly [U]Tech Centralization Brown Bag Lunch Series.


Box Available Starting Wednesday, August 17

August 15, 2016

University Technology, [U]Tech, is proud to announce that, as of Wednesday, August 17, Box will be available to all Case Western Reserve University's faculty, staff and students. Box is a service that enables you to store, edit and share files securely.


Four Software Center Products Updated

August 10, 2016

Four popular software package updates are available now on the [U]Tech Software Center.


Tune-in to [U]Tech's Projects LIVE

August 3, 2016

Tune-in to [U]Tech's Projects LIVE broadcast at 10:30 a.m. August 9 for updates on university IT projects


UTech's Research Computing Team Supports Early Universe Modelling

August 3, 2016

UTech's Research Computing team assist CWRU research Glenn Starkman with modelling the expansion of the universe.


Software Center Updates

August 1, 2016

Three software products are updated for the next school year.


[U]Tech Teaching + Learning Technologies hosts Open House

July 29, 2016

[U]Tech Teaching + Learning Technologies hosts an Open House on August 24, recognizing their 2015/2016 Active Learning Fellows.


Update your iPhone and iPads to latest version for important security fixes.

July 28, 2016

Apple provided an update to the operating system running on iPhones and iPads, and security experts say it's an update that users shouldn't delay installing.


SPSS Update on Software Center and SIS maintenance this weekend.

July 27, 2016

SPSS on the Software Center is updated to version 24 for the 2016-2017 license period. In addition the PeopleSoft Student Information System (SIS) will undergo a planned maintenance on Sunday, July 31.


SIS, SIS Mobile and PeopleSoft HCM Maintenance

July 21, 2016

This weekend maintenance will be performed on SIS, SIS Mobile and PeopleSoft HCM.


Technology Maintenance and Updates - Adobe Connect, Parchment, QuikPay

July 14, 2016

Adobe Connect, Parchment and QuikPay will undergo updates and maintenance this week.


LabVIEW Spring 2016 now available to faculty, staff through the Software Center

June 29, 2016

LabVIEW Spring 2016 is now available to Case Western Reserve University faculty and staff members at no cost. It is compatible with Windows, Mac and Linux computers.


Next IT Centralization Brown Bag Lunch June 16

June 14, 2016

As the effort to Centralize IT at Case Western Reserve University continues, information technology professionals from across campus, as well as all other interested members of the university community, are invited to attend the next installment in the monthly IT Centralization Brown Bag Lunch Series.


MATLAB R2016a versions for students, faculty and staff now available on the Software Center

June 13, 2016

The latest version of MATLAB* is now available to members of the Case Western Reserve University community. Students may download MATLAB R2016a TAH from the Software Center. The concurrent use MATLAB R2016a license suite is available on the Software Center for faculty and staff. This version can be used on lab equipment across campus.


Tune-in to Projects LIVE at 10:30 a.m. June 7 for updates on university IT projects

June 2, 2016

The Division of Information Technology Services (ITS) will host the next episode of Projects LIVE, a monthly webcast for the campus community, on Tuesday, June 7 from 10:30 to 11:50 a.m.


Students: Find the right technology for CWRU at the right price

June 1, 2016

The transition from high school to college marks the beginning of a new phase, often coupled with a new technology device. The Division of University Technology Services, [U]Tech at Case Western Reserve University offers students special pricing on quality computers. In addition, most of the software students will need is available to them at no cost through the university’s Software Center.


Google updates Drive, Calendar with time-saving features

May 24, 2016

Chrome now supports desktop notifications for Drive. The Drive desktop app syncs selected sub-folders. And set goals using Google Calendar.



Attend Next IT Centralization Brown Bag Lunch Thursday, May 19

May 16, 2016

As the effort to Centralize IT at Case Western Reserve University continues, information technology professionals from across campus, as well as all other interested members of the university community, are invited to attend the next installment in the monthly IT Centralization Brown Bag Lunch Series.


Seats remaining for May CAPS classes: All Things Travel, Financial Online Inquiries

May 5, 2016

Want to learn more about travel policy or online financial inquiries at Case Western Reserve University? Seats are remaining in these two classes of the CWRU Administrative Professional Series (CAPS).


Tune-in to Projects LIVE at 10:30 a.m. May 10 for updates on university IT projects

May 3, 2016

The Division of University Technology, [U]Tech will host the next episode of Projects LIVE, a monthly webcast for the campus community, on Tuesday, May 10 from 10:30 a.m. to 11:50 a.m. Each Projects LIVE episode features short updates from project managers and technical experts on a wide range of ongoing technology initiatives at Case Western Reserve.


Opportunity for Faculty: Work hands-on with learning management systems during two-part event

May 2, 2016

The Teaching and Learning Technologies team of the Division of University Technology, [U]Tech continues to lead an exploration of Blackboard and other learning management systems for Case Western Reserve University.


HCM to be unavailable during planned upgrade May 6 to 9; familiar login screen to be used moving forward

May 2, 2016

The Human Capital Management (HCM) system will be unavailable starting May 6 at 5 p.m. until May 9 at 8 a.m.


HCM to use familiar login screen starting May 9, other applications to follow

May 2, 2016

Starting May 9, the Human Capital Management system will begin using the Single Sign-On portal for login.


Introducing Cisco WebEx: A new option for video and audio collaboration at Case Western Reserve

April 27, 2016

From conference calls to video chats, seamless collaboration and communications are critical to the Case Western Reserve University mission. To that end, Cisco WebEx, a best-in-class voice and video collaboration service, is now available to members of the campus community.


Fax server upgrade offers cost savings to CWRU

April 22, 2016

In the next couple of months, approximately 200, multifunctional printers with fax capabilities will be upgraded to a newer model. The new machines will be connected directly to the Case Western Reserve University (CWRU) network, providing tremendous cost savings by eliminating the need for fax boards and phone lines.


Request For Proposals due May 9 for CWRU ActiveLearning+ initiative

April 22, 2016

For the past three years, the Active Learning Fellows program has worked with Case Western Reserve University faculty to re-imagine their courses with the primary goal of making active learning and collaboration key components of the instructional practice.

University Technology Services, [U]Tech in partnership with UCITE and the Freedman Center for Digital Scholarship, is expanding upon the goals of the original Active Learning Fellowship to advance teaching and learning at CWRU. This new program, ActiveLearning+, expands upon the concepts of collaboration and active learning.


Learn how to use Google Groups in upcoming training sessions

April 19, 2016

ITS will host training sessions for members of the Case Western Reserve University community to learn more about using GoogleGroups.


Attend next IT Centralization Brown Bag Lunch this Thursday, April 21

April 18, 2016

Information technology professionals from across campus, as well as all other interested members of the university community, are invited to attend the next installment in the monthly IT Centralization Brown Bag Lunch Series.


Register for upcoming CAPS Sponsored Projects Accounting classes

April 14, 2016

Want to learn how to manage financial resources for sponsored projects at Case Western Reserve University? Registration is now open for five classes in the CWRU Administrative Professional Series (CAPS) that explore Sponsored Projects Accounting.


Reminder: Tune-in to Projects LIVE at 10:30 a.m. April 12 for updates on university projects

April 11, 2016

Curious about the latest technology news at Case Western Reserve University? The Division of Information Technology Services (ITS) will host the next episode of Projects LIVE, a monthly webcast for the campus community, on April 12 from10:30 a.m. to 12:30 p.m.


Tune-in to Projects LIVE at 10:30 a.m. April 12 for updates on university projects

April 7, 2016

Curious about the latest technology news at Case Western Reserve University? The Division of Information Technology Services (ITS) will host the next episode of Projects LIVE, a monthly webcast for the campus community, on April 12 from10:30 a.m. to 12:30 p.m.


CWRU takes the stage at Microsoft's Build conference to show how HoloLens can transform learning

March 31, 2016

Speaking at Microsoft's annual Build conference for the second consecutive year, Professor Mark Griswold was joined by School of Medicine Dean Pamela Davis and two university developers, Jeff Mlakar and Henry Eastman, to show the world exactly how Microsoft HoloLens is transforming learning.


ITS senior director awarded NSF grant for cyberinfrastructure engineer

March 31, 2016

The National Science Foundation awarded Roger Bielefeld, senior director of research computing and cyberinfrastructure in the Division of Information Technology Services, a grant to support the hiring of a cyberinfrastructure engineer.


ITS assistant director accepted to prestigious Leading Change Institute

March 28, 2016

The prestigious Leading Change Institute accepted Michael Thomas, assistant director for teaching and learning systems in the Division of Information Technology Services (ITS), to its class of 2016 fellows.


LDAP servers upgraded with latest certificates

March 24, 2016

University engineers upgraded the Lightweight Directory Access Protocol (LDAP) production servers with the latest SHA-2 certificates. LDAP allows members of the Case Western Reserve community to log into many university services. As a result of this maintenance, system security is improved. LDAP service is not affected by this maintenance.


Move Sympa mailing lists to Google Groups with new migration tool

March 21, 2016

Information Technology Services (ITS) has developed a self-service migration tool that allows members of the university community to migrate mailing lists to Groups easily.

The automated tool ensures that all common settings of the Sympa list are matched in Groups. After the migration, users may consult a post-migration checklist to verify list settings were matched appropriately.


Two ITS staff members receive national appointments with EDUCAUSE

March 18, 2016

EDUCAUSE, the nation’s leading association for advancing higher education through information technology, selected two staff members within the Division of Information Technology Services (ITS) at Case Western Reserve to fill national appointments.


Google announces expiration dates for Docs, Sheets and Slides

March 16, 2016

On March 15, 2016 Google announced an update to its popular Docs, Sheets, and Slides apps—expiration dates.


Teaching assistants may now upload grades with Blackboard Wizard

March 11, 2016

Effective March 10, any member of the Case Western Reserve community who is identified as a teaching assistant in the Student Information System (SIS) may upload grades from Blackboard to SIS using the Blackboard Wizard. Previously, teaching assistants were unable to complete this task unless they were a designated grading proxy in SIS. Information Technology Services (ITS) implemented this change in response to user feedback.


Mnova NMR, WebDrive 16 now available to download from the CWRU Software Center

March 10, 2016

Mnova NMR and WebDrive version 16 are now available to download from the Case Western Reserve Software Center (softwarecenter.case.edu).


Complete survey concerning fax machine use by March 25

March 10, 2016

The Division of Information Technology Services (ITS) is evaluating how Case Western Reserve faculty and staff members use fax and multi-function devices in their work.


Monthly IT Centralization Brown Bag Series to launch March 17

March 9, 2016

Information Technology professionals from across campus, as well as other interested members of the university community, are invited to attend a monthly brown bag series starting March 17 from noon to 1 p.m. in 400 Nord Hall. The series will be hosted by Michael Kubit, deputy chief information officer, and will update attendees on the effort to centralize IT at Case Western Reserve and answer any and all questions participants might have.


Export Google Docs to EPUB file format for eReaders, tablets

March 8, 2016

EPUB has long been the preferred file format for making long-form documents fit different screens of diverse devices, such as eReaders, tablets and smartphones. Now, Google Docs allows you to export documents in the EPUB format.


Nursing school receives grant to study impact of teleconferencing on patients, caregivers

March 8, 2016

The Francis Payne School of Nursing received a $2.37 million grant to study how to allow relatives living apart from a cancer patient to be active in the patient's care using teleconferencing.


UTech's MediaVision team assists CWRU professor with nationally recognized podcast

March 8, 2016

MediaVision assisted Michael Goldberg, Assistant Professor at Weatherhead, with launching his podcast, Beyond Silicon Valley. It was born from his popular MOOC by the same name.


Explore CWRU Google Apps from new web dashboard

March 4, 2016

On March 2, Google announced “User Hub,” a dashboard view that is tailored to you. When you sign in to User Hub with your CWRU account, you will see all of the Google Apps enabled at Case Western Reserve. Each app icon links directly to its web version. You will also find links for downloading the mobile versions of the apps, if available, on to your smartphone or tablet.


New features, templates added to CWRU Google Apps

March 4, 2016

In late February, Google released updates for Docs, Sheets, Slides and Forms to facilitate content creation. Read on to learn what updates were made to the Google tools you use at Case Western Reserve.


Introducing Projects LIVE: An interactive forum for technology news at Case Western Reserve

March 2, 2016

Watch. Listen. Ask. From rolling-out premier conferencing tools to evaluating new learning management systems, there are numerous projects underway at Case Western Reserve, which further the university’s mission. So, what’s the current status?

To answer this question, the Division of Information Technology Services (ITS) will host Projects LIVE, a monthly webcast for the campus community, starting March 8 from10:30 a.m. to 12:30 p.m. Each Projects LIVE episode will feature short updates from project managers and technical experts on a wide range of ongoing technology initiatives at Case Western Reserve.


CWRU receives national recognition for cybersecurity research, education

February 25, 2016

The Association of American Universities (AAU) identified Case Western Reserve as one of six universities that are leading the charge in securing electronic communications and data. 


2016 NNC Horizon Report features CWRU active learning, HoloLens initiatives

February 24, 2016

The New Media Consortium Horizon Report highlights the trends and technology developments that will drive educational change. Two initiatives lead by University Technology, [U]Tech are featured in this year's publication.


Windows users: Pay special attention to Windows Update to avoid unintentionally installing Windows 10

February 16, 2016

Earlier this month, Microsoft recategorized Windows 10 as “recommended” in Windows Update. Windows Update is the service on Windows machines that provides the latest version of operating system components and other tools.

As a result of this change, Windows users at Case Western Reserve who are not yet running Windows 10 may be prompted to install it. There are at least two warnings before the Windows 10 update installs. However, Windows 7 and 8.1 users are encouraged to pay special attention when installing updates if they do not wish to upgrade to Windows 10.


Google Drive, Calendar updates increase collaboration and language support

February 2, 2016

From facilitating teamwork to increasing accessibility, recent updates to Google Apps at Case Western Reserve promote streamlined collaboration.


IT professionals: Learn about IT optimization, provide feedback during open forum Feb. 10

January 30, 2016

Sue B. Workman, vice president of Information Technology Services and chief information officer, will host an open forum to discuss the vision and goals of this important initiative. The forum is an opportunity for interested parties to provide input and ask questions.

It will be held Wednesday, Feb. 10 from 11:30 a.m. to 1 p.m. in the Main Ballroom of the Tinkham Veale University Center. Lunch will be provided.


Faculty: Review and evaluate learning management systems at CWRU

January 28, 2016

The Teaching and Learning Technologies unit of Information Technology Services (ITS) continues to lead an evaluation of how Blackboard and other learning management systems at Case Western Reserve are used. The purpose of this effort is to determine whether they remain the best choices for the university’s students, faculty and staff.

ITS has organized opportunities for instructors to review and evaluate the experience of using learning management systems. Through this effort, instructors can work hands-on with three potential alternatives to the current Blackboard Learn 9.1 system. Instructors will evaluate the ease of use of an application, the approximate amount of time needed to complete tasks and the overall experience of using the application. The three alternative systems include Blackboard Ultra, Brightspace and Canvas.


ITS senior project director, PhD candidate presents research at international conference

January 20, 2016

Jess Shoop, a senior project director with ITS, presented her research on the skills, behaviors and traits that characterize an effective senior leader within information technology organizations at the International Conference on Information Systems (ICIS) this December in Fort Worth, Texas.


MATLAB R2015b versions for students, faculty and staff now available on the Software Center

January 15, 2016

Undergraduate, graduate and professional students at Case Western Reserve University may now access MATLAB R2015b TAH from the Software Center. It is available at no cost and compatible with recent versions of Windows, Mac OS X and Linux.

Faculty and staff may now access the concurrent use MATLAB R2015b license suite from the Software Center. This version can also be used on lab equipment across campus. It is available at no cost and compatible with recent versions of Windows, Mac OS X and Linux.


Seats remaining for All Things Travel, register today!

January 15, 2016

Want to learn more about travel policy at Case Western Reserve University? Discover the detailed elements of CWRU travel policy, as well as guidelines for completing travel reimbursement requests, statements of travel expense and travel advances by attending All Things Travel.

Seats are remaining for this class in the CWRU Administrative Professional Series (CAPS). It will be held Wednesday, Jan. 27 from 1 to 3 p.m. in 215 Kelvin Smith Library (Active Collaboration Room).


Seats remaining for ABCs of Financials, register today!

January 14, 2016

Seats are remaining for ABCs of Financials, a core class in the CWRU Administrative Professional Series (CAPS).

ABCs of Financials provides participants with a basic understanding of the accounting structure, system and concepts used to manage the daily financial transactions and flow of money at the university. In this class, participants will:

  • Review basic accounting concepts and how they relate to fiscal responsibilities at CWRU

  • Discuss Chartfields and how they function in the CWRU accounting system

  • Define the role of the General Ledger