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Single Sign-On Enhancements Occurring Thursday Morning

On Thursday, March 9, between 5:00 and 6:00 am, UTech will deploy several enhancements to Single Sign-On (SSO) enhancements that will improve performance and make the service more reliable. Both SSO servers will be down at the same time, causing a brief outage of service. In addition, if engineers need to back out of changes, there will be a second, brief service outage. Finally, all users logged in at the scheduled maintenance timeframe will need to log in again.

For questions or requests for help with any technology needs, please contact the [U]Tech Service Desk at 216.368.HELP (4357) or help@case.edu.



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