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University Technology, [U]Tech

Student Information System (SIS)

Student Information System (SIS)

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Service Description

The Student Information System (SIS), also referred to as Student System or PeopleSoft SIS, is the university administrative system used for managing student records information, student financial information and the university course catalog.

Student services available in SIS:

  • Schedule of Classes
  • Registration
  • Degree Requirements Report and What-if Reports
  • Grades and Transcripts
  • My Planner
  • Financial Account Inquiry
  • Payments
  • Authorized Users (Parent Access)
  • Address and Phone Number Maintenance
  • Emergency Contact Maintenance
  • Privacy Settings (FERPA)

Faculty services available in SIS:

  • Class Roster
  • Grade Submission and Grade Changes
  • Class Permissions
  • Advisee Information
  • Degree Requirements Report and What-if Reports
  • Release Advisee Holds
  • Advisee Shopping Carts
  • Department Admin Center
  • Online Course Action Form

SIS is the database of record for student information and course information.


Benefits

SIS users are supported by an experienced Enterprise Resource Planning (ERP) Team comprised of subject matter experts within the Office of the University Registrar and University Technology, [U]Tech. By contacting the Service Desk, your inquiry, issue or suggestion will be routed to the appropriate team.


Technical Details

  • The servers for SIS are hosted at a data center in Piscataway, New Jersey.
  • Standard maintenance of patching the operating system and security patching are done on a quarterly basis.
  • Access to SIS is available from within and outside the CWRU network.
  • Authentication for the general university community is facilitated by LDAP.
  • Break-fix and enhancements are managed by the ERP Team through a system called PHIRE .

Service Level Availability (SLA) Detail:

Service availability within our hosted data center is 99.90%


Customers

SIS is available to current CWRU students, instructors and advisors, academic administrators, alumni and other authorized users.


Get The Service

Staff who support students, faculty or academic administration should complete a security form to request access for SIS. Security is granted automatically to all students. SIS access can be requested by a department administrator for an instructor or advisor.

To access SIS, visit case.edu/sis/.

Click Here for additional information about accessing SIS

A subset of SIS services are available for students and faculty through SIS Mobile (sismobile.case.edu). Access it online, or download the app via iTunes or Google Play.


Additional Contacts

Office of the University Registrar
135 Yost Hall, 10900 Euclid Avenue
Cleveland, OH 44106-7042
P: (216) 368-4310
registrar@case.edu

SIS Access Questions
reghelp@case.edu

Amy S. Hammett
University Registrar
Director of Student Information Systems and Services
P: (216) 368-4310
registrar@case.edu

Stacy Mitchell
Associate Director, Student Information Systems
P: (216) 368-0094
stacy@case.edu


Informational and Training Documents


Click for a list of informational documents.
Service Level Agreement

Request Additional Information


Click To Request More Information.