Custodial Services

A Division of Facilities Services

Case Western Reserve University
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The Custodial Services department is responsible for providing a healthy, sanitary, and safe environment for the University community by providing an acceptable standard for cleanliness throughout the university. 

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Cleaning Schedule and Requests

Responsibilities of the Custodial Services department include cleaning the interiors of all classrooms, lecture halls, theaters, laboratories, libraries, offices, halls, stairs, elevators, and public areas as well as cleaning and restocking building restrooms on a regularly scheduled basis.


All cleaning requests should be made to the Customer Service Center at (216)368-2580 or After-hours, all calls to the Customer Service Center are forwarded to the CWRU Police and Security dispatch office. Only emergencies will be responded to after-hours.


Health Sciences Complex

Buildings located in the Health Sciences Complex (Biomedical Research Building, Dental School, Nursing School, Pathology, Robbins, Sears Tower, Wolstein Research Building, and Wood Research Tower) are currently cleaned by CWRU staff and contract cleaning companies Monday - Friday / 8:00am to 5:00pm. The HSC Custodial Office can be reached at (216) 368-1074 or (216) 368-4498.

Please schedule any non-routine cleaning requests (carpet shampooing, floor refinishing, additional manpower for special events) as far in advance as possible by contacting the Customer Service Center at 368-2580 or


Quick Links


Department Members

Fred Peck
Assistant Director of Facilities Services
for Custodial Services


Cindy Essenburg
Accounting Clerk


Organizational Chart

Visitors and Deliveries:

Cedar Avenue Service Center
10620 Cedar Avenue
Room 111
Cleveland, OH 44106-7078


Click here for directions