Resource Set Up on iOS Devices - KBA 78798

Set up VPN

  1. Tap Settings
  2. Tap General
  3. Tap Network
  4. Tap VPN
  5. Tap Add VPN
  6. Configuration
  7. Tap IPSec
  8. Enter the following information in the correct fields:
    1. Description: Case
    2. Server: vpn.case.edu
    3. Account: Your CWRU Network ID
    4. Password: Your CWRU Network ID password (we do not recommend storing your password)
    5. Group Name: Case (case sensitive)
    6. Secret: vpn4case
  9. Tap Save

Set up Email and/or Calendar

  1. Ensure that you know your Google Apps password. It can be reset at its-services.case.edu/my-case-identity/google-apps/pwdReset/. It’s ok for it to be the same as your CWRU Network ID password.
  2. On the Home screen, tap Settings.
  3. Tap Mail, Contacts, Calendars.
  4. Tap Add Account.
  5. Tap Gmail.
  6. The Gmail screen appears. Enter the following:
    1. Name: enter your name as you want it to appear in outgoing emails
    2. Address: enter your CWRU Network ID followed by @case.edu
    3. Password: enter your CWRU Google Apps password
    4. Description: enter “CWRU” or a description of your choice
  7. Tap Next.
  8. Select if you will also sync your Calendar and Notes.
  9. Tap Done.

Set up Email and/or Calendar with an Exchange Server

This method is optimal for individuals whose departments use an Exchange server for email and calendaring in Outlook.

  1. On the Home screen, tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Microsoft Exchange.
  5. The Exchange screen appears. Enter the following:
    1. Email: enter your CWRU Network ID followed by @case.edu
    2. Domain: leave blank
    3. Username: enter your CWRU Network ID followed by @case.edu
    4. Password: CWRU Google Apps password
    5. Description: enter “CWRU” or a description of your choice
  6. Tap Next.
  7. If you get a window that states that your account could not be verified, tap Accept.
  8. Server: enter m.google.com
  9. Tap Next.
  10. Choose if you want to turn on your Contacts and Calendars.
  11. Tap Done.

Sync Outlook Contacts

  1. Open iTunes
  2. Connect the iPhone to the computer
  3. Select the iPhone from the menu on the left
  4. Click on the Info Tab
  5. Click on Sync contacts with next to the email client of your choice
  6. When you are done with your changes, click on Apply in the lower right hand corner of iTunes. Contacts should be synced.