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Incident Response

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Service Description

Incident Response is the investigation/resolution of suspicious activities perpetrated via electronic or paper means.

Incident Response also includes the emergency response to paper or electronic suspicious activities, policy violations or theft.


Customers

All CWRU Students, Faculty, Staff and Alumni


Get The Service

Users can report an incident or suspicious activity to the Service Desk via web, phone or email. The report will escalate to the Information Security Team as needed.

help.case.edu
P: (216) 368-HELP
help@case.edu


Informational and Training Documents


Click for a list of informational documents.
Service Level Agreement

Request Additional Information


Click To Request More Information.