Human Resources' Organization Development and Learning Unit is offering a variety of workshops this summer for faculty and staff. Topics include dealing with difficult co-workers, conflict management for supervisors, time and energy management, and a customizable session that gives faculty and staff the opportunity to share their own best practices.
Bringing out the Better Side of Difficult People
When people at work engage in unpleasant behaviors, our reactions are often to avoid them, complain or write them off. While these responses may provide a momentary sense of satisfaction, none of them improve the relationship. In contrast, when we make an effort to “walk in the other person’s shoes,” we can begin to gain some insight into the reasons for the unpleasant behavior. We may never end up liking or approving of the difficult person, but when we start to appreciate what makes him or her “tick,” we enhance our ability to work with the person effectively. This workshop provides strategies for moving from impasse to insight with difficult people on the job. You will have the opportunity to:
- Examine a difficult work relationship
- Learn new ways to “get curious,” rather than furious
- Plan a new approach to a difficult person
- Select “experiments in change” at work
- Leadership
- Diversity/Inclusion
- Sustainability
- Health/Wellness
- Work/Life Balance
- Professional Growth/Development
- Social Media/Technology