Weatherhead’s J.B. Silvers says insurers are using AI to counter providers’ efforts to increase payments

UnitedHealth stopped insuring some people. Its profits rose.

Marketplace, NPR: J.B. Silvers, professor emeritus at Weatherhead School of Management, said insurers are using AI to counter providers’ efforts to increase payments. UnitedHealth Group’s profits rose despite declining revenue, as it dropped less-profitable insurance customers and benefited from its Optum subsidiary, which operates clinics and manages pharmacy benefits.