Weatherhead's Jonathan Ernest shares how AI can help with denied health-insurance claims

Was your health-insurance claim denied again? Maybe AI can help you.

MarketWatch: Jonathan Ernest, assistant professor of economics at Weatherhead School of Management, said AI-driven appeal tools could help level the playing field for consumers overwhelmed by insurers’ complex denial processes. Still, he cautioned that without transparency and oversight, such systems risk reinforcing existing inequities in healthcare access and coverage.