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Download Duo Mobile: Two-factor authentication

Duo Mobile: Two-factor authentication is available for Case Western Reserve University students at Single Sign-on and is required for various university system logins. 

What is two-factor authentication?

Two-factor authentication provides added security by prompting you to enter a unique code at sign in, in addition to your passphrase. The unique code, generated by your phone, is used only once. You can prompt the code from a device of your choosing (typically your smartphone). 

This service protects you from unauthorized access to your CWRU accounts in the event that a passphrase is compromised. To enhance our cybersecurity posture, older, less secure multi-factor verification methods will be retired in favor of Duo Verified Push.

When will you need to use two-factor authorization?

The following systems will require you to use the Duo Mobile app to securely sign into your accounts:

  • All Google services including Gmail where you get your CWRU email.
  • The Student Information System (SIS)
  • The Human Capital Management System (HCM) where you enter hours if you are working an on-campus job.
  • Stellic
  • Canvas
  • Tutor Trac
  • MyHousing
  • Accessibility Information Management (AIM)

Check the [U]Tech Duo guidance online or contact the Case Western Reserve University Help Desk for assistance in setting up Duo Mobile on your smartphone.