Credit Card Processing

Merchant Services/Credit Card Acceptance

CWRU uses preferred service providers for credit card acceptance. If your department needs the ability to accept credit cards, please email the completed Request to Accept Credit Card Payments form to treasurersoffice@case.edu.

Software with Card Acceptance Component

A department may also need a software package to manage its business activity.

If the department is seeking a software package which includes credit card processing or other banking & financial services as defined in the Banking & Financial Services Policy, the Treasurer’s Office must be notified before a department begins a search for software packages.

Please see the Banking & Financial Services Policy.

Credit Card Fees

Credit card fees are based on several factors including the type of card accepted and the transaction method. For budgetary purposes, we recommend you budget fees at 3.0% of estimated credit card receipts.

Merchant Activity Reconciliation

To ensure that card processing is running smoothly, departments should, at a minimum, reconcile their credit card activity every month, but are encouraged to reconcile every 2 weeks.