Access Services
E-mail: access@case.edu
Crawford Hall, Lower Level : serving staff, faculty, contractors, temporary workers, & partners
10900 Euclid Avenue
Cleveland, Ohio 44106
Phone Services: 216.368.CARD (2273)
OR
Student Access Services Center : serving Case, CIA, and CIM students
Tinkham Veale University Center
11038 Bellflower Road
Cleveland, Ohio 44106
Phone Services: 216.368.6192
Office Hours for both locations: Monday - Friday, 9:00am - 4pm
Summer Hours (June and July)
Monday-Thursday
9 a.m.- 4 p.m.
Friday
9 a.m.- 2:30 p.m.
Closed Weekends and University Holidays
Acess Services
Mission Statement
The Department of Access & Parking Services will work to provide all members of the University community with identification cards, campus access, and parking resources in accordance with university policy.
Vision Statement
Access & Parking Services will maintain internal training tools and protocols to measure efficiency that translates into superior customer satisfaction ratings experienced by patrons across the entire university community (captured annually via a customer satisfaction survey).
Values Statement
C- we will maintain a Courteous and professional environment in which to serve you.
A- even if Access Services is not the place you need to be, our staff can point you in the right direction.
S- Safety is everyone’s goal. When access levels need to be added or changed, Access Services is your first stop.
E- We will strive to make every interaction more Efficient because we are respectful of your time.