Where You Can Find Us

Access Services


Crawford Hall, Lower Level : serving staff, faculty, contractors, temporary workers, & partners

10900 Euclid Avenue

Cleveland, Ohio 44106

Phone Services: 216.368.CARD (2273)


Student Access Services Center : serving Case, CIA, and CIM students

Tinkham Veale University Center

11038 Bellflower Road

Cleveland, Ohio 44106

Phone Services: 216.368.6192

Office Hours for both locations: Monday - Friday, 9:00am - 4pm

Summer Hours (June and July)

9 a.m.- 4 p.m.

9 a.m.- 2:30 p.m.

Closed Weekends and University Holidays 







Mission Statement

The Department of Access & Parking Services will work to provide all members of the University community with identification cards, campus access, and parking resources in accordance with university policy. 

Vision Statement

Access & Parking Services will maintain internal training tools and protocols to measure efficiency that translates into superior customer satisfaction ratings experienced by patrons across the entire university community (captured annually via a customer satisfaction survey).

Values Statement

C- we will maintain a Courteous and professional environment in which to serve you.

A- even if Access Services is not the place you need to be, our staff can point you in the right direction.

S- Safety is everyone’s goal. When access levels need to be added or changed, Access Services is your first stop.

E- We will strive to make every interaction more Efficient because we are respectful of your time.