Leadership Team

Bob McCullough

Interim Vice President of Enrollment Management

Bob McCullough was named Assistant Vice President for Enrollment, Dean of Undergraduate Admission in January of 2017, having previously served as director of Undergraduate Admission at Case Western Reserve University since 2009.

Bob began his career at CWRU as an undergraduate admission counselor in 1997 and served in various positions, including director of marketing and communications for undergraduate admission. From 2006 to 2009 he served as dean of admission at Ursinus College.

A Case Western Reserve alumnus, Bob earned his Bachelor of Arts majoring in English with minors in chemistry and dance, and Master of Business Administration from CWRU’s Weatherhead School, concentrating in marketing.

Mike Collins

Director of Financial Aid

Mike Collins began a dedicated career in higher education after first exploring professional opportunities in pharmaceutical formulation. He joined the Office of Undergraduate Admission at Case Western Reserve University as an admission counselor before transitioning in 2012 to the Office of University Financial Aid, where he previously worked as a student employee. 

A lifelong Clevelander and a Case Western Reserve alumnus, Mike earned his Bachelor of Arts in chemistry with a minor in history. During his time as a student, Mike played varsity football, sang in the gospel choir, and was involved in a variety of other groups and organizations.

He is committed to helping demystify financial aid for families by educating them on the tools and processes available. His goal is to help students situate themselves for success during and after their time at CWRU.

Kristie Lillibridge

Director of Enrollment Operations

Kristie Lillibridge has nearly 15 years of experience in university financial aid and has served as Director of Enrollment Operations at Case Western Reserve University since 2015. Previously, she served 10 years as a member of the Office of University Financial Aid as manager of student finance and loans and as associate director of student services. Prior to joining CWRU, she was a financial aid counselor at Baker College in Flint, Mich.

Kristie earned an MBA from Case Western Reserve University and a Bachelor of Education in community health from the University of Toledo.

Heather Boggs Chase

Director of Recruitment & Strategic Initiatives

Heather Chase joined Case Western Reserve University’s Enrollment Management team in October 2025, following 20+ years serving in college admission and communications roles. Prior to joining CWRU, Heather spent 14 years with the Office of Admission at Miami University, recruiting students nationally and managing undergraduate communications efforts across national markets. After working remotely for many years, Heather is thrilled to return to an on-campus role with the CWRU Enrollment Management leadership team, combining her passions for undergraduate student recruitment and marketing communications strategy. 

Heather earned her bachelor of arts in communications from Miami University, and her master of education from DePaul University.