Media Vision and professionals from the University Technology ([U]Tech) Service Desk produced several self-help videos for help.case.edu.
The videos provide guidance on many technology-focused topics including clearing your web browser cache and cookies, finding your IP address, finding your MAC address and reporting spam or phishing.
Visit case.edu/utech/help/self-help-videos/ to review the videos.
Those who have ideas for future videos can contact john.landers@case.edu.
For assistance with any technology product or service at Case Western Reserve, visit help.case.edu or contact the [U]Tech Service Desk at 216.368.HELP (4357) or help@case.edu.
