
- Be clear: Describe specific situations and observations using the facts.
- Avoid making assumptions: Express your own needs and feelings directly, and if you are uncertain, ask questions.
- Accept the feelings of others: Try to understand them, and if you need clarification ask, “I’m not sure I understand; could you explain some more?”
- Listen first: Good communicators are patient listeners who seldom interrupt.
- When disclosing HIV status:
- Take your time and decide who to tell by weighing the pros and cons.
- Plan ahead about what you are going to say, and choose a comfortable place and time
- Expect that everyone’s reaction may not be helpful.
- Trust your instincts.