[U]Tech

EndNote X7 for Windows and Macintosh now is available on the Software Center. Case Western Reserve University students, faculty and staff can purchase concurrent use licenses for the software for $62. Students may pay using a credit card, while faculty and staff must charge their purchase to a spee...

Blackboard Learn will be unavailable from 10 a.m. on Thursday, Dec. 26, to approximately 10 p.m. on Friday, Dec. 27, to undergo maintenance that will improve reliability and increase its capacity through a move to state-of-the-art equipment. The appearance and functionality of the system will remai...

Microsoft will be ending its support for Windows XP and Office 2003 on April 8, 2014. This means it will no longer provide important security updates and other forms of technical assistance to users who continue to use the products. While it is still possible to continue using XP and Office 2003, do...

Online transcript ordering services will be unavailable to users from 10 a.m. to 3 p.m., Saturday, Dec. 7. This is a planned, temporary outage for scheduled maintenance to occur. This system is used by students and alumni for requesting Case Western Reserve University transcripts through the univer...

Researchers at Case Western Reserve University will benefit from infrastructure improvements that increase the capacity of the university’s network connection to the Ohio Academic Resources Network (OARnet), which provides access to Internet2 and other Ohio research universities. The improvements, f...

Information Technology Systems (ITS) will perform an upgrade to the data storage systems hosted in Kelvin Smith Library and Crawford Hall on Wednesday, Nov. 27, from 2 to 6 a.m. During this upgrade, the following services will be unavailable: SIS HCM PeopleSoft Financials Business Objects Dat...

Transcript ordering services will be unavailable to users on Saturday, Nov. 23, from 10 a.m. to 1 p.m. This planned, temporary outage will allow Information Technology Services (ITS) and the transcript ordering vendor to conduct scheduled maintenance. This system is used by students and alumni for ...

MediaVision Courseware will undergo planned maintenance on Friday, Nov. 29, from 3 to 6 a.m. The service will be unavailable during that time. For 24/7 support for any technology product or service, visit help.case.edu, or contact the ITS Service Desk at help@case.edu and 216.368.HELP (4357)...

QuikPay services will be unavailable to users from 1 to 5 a.m. on Wednesday, Nov. 20, to allow Information Technology Services (ITS) and the QuikPay vendor to conduct scheduled maintenance. QuikPay is the system used by students and other authorized users for tuition bill presentation and credit ca...

Apple has released its latest operating system, OS X 10.9 Mavericks, as a free upgrade on its App Store. If members of the campus community choose to upgrade their Macs, be aware that the VPN client the university uses to connect to the campus network from off-campus, Cisco AnyConnect, is not yet co...