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[U]Tech

Transcript online ordering services unavailable Sept. 28 for maintenance
Transcript online ordering services will be unavailable from 10 a.m. to 3 p.m. on Saturday, Sept. 28. This planned, temporary outage will allow Information Technology Services and the Transcript Online Ordering vendor to conduct scheduled maintenance. For 24/7/365 support for any technology produc...
Learn about MediaVision Courseware during next ITS Connect event Sept. 25
Information Technology Services (ITS) will host “MediaVision Courseware: Features for faculty and students” on Wednesday, Sept. 25, at 11:30 a.m. at connect.case.edu/itsconnect. The presentation will cover: MediaVision discussion boards, bookmarks, statistics, classroom video capture and personal ca...
Planned outage for transcript online ordering on Saturday, Sept. 14
Transcript Online Ordering services will be unavailable to users on Saturday, Sept. 14, from 10 a.m. to 3 p.m. This planned, temporary outage will allow Information Technology Services (ITS) and the Transcript Online Ordering vendor to conduct scheduled maintenance. This system is used by students ...
ITS implements new tool to make it easier to configure CaseWireless network to devices
Information Technology Services (ITS) has implemented a new tool to make it easier for members of the campus community to configure CaseWireless on their devices. The tool automatically sets CaseWireless as the default wireless network. If CaseWireless already is installed on a device, users can ma...
Blackboard Learn to be down for scheduled maintenance Aug. 17
This weekend, Blackboard Learn will undergo a major upgrade that will result in some system downtime and unavailability from midnight through noon on Saturday, Aug. 17. This is a necessary upgrade that will result in increased system stability, as well as some new and enhanced features: A cleaner...
ITS offers online versions of popular CAPS courses
Information Technology Services now offers online versions of “Financial Journals” and “Financial Cashiering,” two courses that are part of the CWRU Administrative Professional Series (CAPS). With the online availability of “Financial Journals” and “Financial Cashiering,” interested staff members ca...
Upcoming ITS Connect session to demonstrate new features of Blackboard Learn
Information Technology Services (ITS) will host “ITS Connect: A Tour of Blackboard Learn” on Thursday, July 25, at 11:30 a.m. via connect.case.edu/itsconnect. Blackboard Learn, the campus’s learning management platform, has been updated with new functionality and an enhanced user interface. Feature...
QuikPay outage planned for early morning hours July 29
QuikPay services will be unavailable to users from 1:15 to 4:15 a.m. on Monday, July 29. This planned, temporary outage will allow Information Technology Services (ITS) and the QuikPay vendor to conduct scheduled maintenance. QuikPay is the system used by students and other authorized users for tui...
ITS server upgrade July 20 may affect several campus services
Information Technology Services (ITS) will conduct a server upgrade Saturday, July 20 from 1 to 5:30 a.m., and it may affect access to some services. ITS will upgrade and patch the Linux Database Server LDB-KSL-3 from 1 to 4:30 a.m. Following the upgrade, server administrators will verify that all ...
CWRU names Mark Henderson interim CIO, VP for Information Technology Services
Provost W.A. “Bud” Baeslack III announced today that he has appointed Mark Henderson as the university’s interim vice president for Information Technology Services (ITS) and chief information officer. Henderson, who has served as the university’s associate vice president for ITS since the beginning...