[U]Tech

Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Wednesday, Aug. 2, at 9 p.m. through Thursday, Aug. 3, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or servi...

Staff members from University Technology ([U]Tech) and the Office of the Provost presented on Case Western Reserve University’s Faculty Information System at the 2023 Association of American Medical Colleges (AAMC) Information Technology in Academic Medicine Conference in Denver on June 1. The team...

PeopleSoft Financials will be unavailable Sunday, July 30, from midnight to 8 a.m. for the regular monthly maintenance. During this time, users will not be able to log into the system to view or update travel and expense information, enter a requisition or use SmartCart. Once the maintenance is comp...

Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, July 29, from midnight to 8 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in add...

University Technology ([U]Tech) will upgrade one of the provisioning components of the identity management system Saturday, July 29, from 10 a.m. to 10 p.m. These upgrades will include a software update and provide improved reliability and performance to the application. During the upgrade, new acc...

Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, July 27, at 9 p.m. through Friday, July 28, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or servic...

Case Western Reserve University will test its emergency notification systems—including its outdoor speakers—at 10 a.m. Thursday, July 27. The test is being conducted over summer break to reduce its impact on the campus community. In addition to broadcasting a test message on outdoor speakers acros...

Think about it: You’re trying to complete an online form, but then the webpage gives confusing, conflicting information. The submission button doesn’t seem to work, and the embedded image with instructions is grainy and hard to read. This experience is one we all have likely encountered at some po...

The [U]Tech Service Desk is experiencing an unusually high call volume at 216.368.HELP (4357) due to Google Workspace changes. [U]Tech recommends members of the campus community needing assistance submit tickets through help@case.edu or the forms on help.case.edu....

University Technology ([U]Tech) will upgrade the certificate for wireless network authentication servers Saturday, July 8, from 3 to 3:30 a.m. Users may experience a brief delay when trying to connect to the CaseWireless network during the maintenance window. As part of the upgrade, connecting to t...