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[U]Tech

computer-repair
Wireless internet outages possible early Wednesday
Wireless maintenance will take place Wednesday, June 28, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless and Eduroam during this time. Wireless connectivity should restore automatically after maintenance is complete. For…
computer-repair
PeopleSoft HCM to be unavailable early Saturday
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, June 24, from 1 to 5 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…
laptop
PeopleSoft Financials production environment to be unavailable overnight Saturday
Due to system maintenance, the production environment in PeopleSoft Financials will be unavailable from Saturday, June 24, at 10 p.m. to Sunday, June 25, at 6 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service…
computer-repair
CaseGuest to undergo maintenance; action may be required
The CaseGuest network will undergo an important update July 30. All connections will be periodically required to agree to the CWRU Acceptable Use Policy. Without action, some devices using CaseGuest may stop working. Review the FAQ about this change and take action by July 30 if needed. For…
laptop
New version of NVivo available in [U]Tech Software Center
The University Technology ([U]Tech) Software Center has upgraded NVivo to version 14. NVivo is available to all current students, faculty and staff free of charge. There are 15 concurrent use licenses available for NVivo that require a CWRU network connection. NVivo is software that supports…
computer-work-feat
SIS login screen uses SSO and DUO
The Student Information System (SIS) now uses Case Western Reserve University Single Sign-On (SSO) and DUO for log-in. The university has been implementing this platform across its systems as part of ongoing efforts to improve service, reliability and security. The updated login screen will give…
computer-work-feat
Adobe Creative Cloud updates deleted file retention policy
Effective Sunday, June 4, Adobe will permanently delete files older than 30 days from its Creative Cloud storage area from the deleted folder. The company made this change to improve the Creative Cloud storage quota. More information about how to immediately remove files from the deleted folder is…
computer-repair
Network maintenance to be performed Tuesday evening; no affect to wireless network expected
General network maintenance will be performed Tuesday, June 6, from 6:30 to 9:30 p.m. The maintenance is not expected to affect the campus wireless network. However, if you have connectivity issues after it is completed, restart your computer or call the University Technology Service Desk for…
computer-repair
PeopleSoft HCM to be unavailable Sunday morning
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Sunday, June 4, from 1 to 6 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in addition…
hands-computer
[U]Tech upgrading identity management system Saturday; some services to be unavailable
University Technology ([U]Tech) will upgrade the database that provides the data store for components of the identity management system Saturday, June 3, from 9 a.m. to 1 p.m. These upgrades will bring the database to a more current version and provide functionality for improved reliability and…