[U]Tech

Wireless maintenance will take place Friday, Nov. 18, from 3 to 6 a.m. Disruption to service is not expected to occur. If you experience connection problems outside of this window, contact the service desk. For assistance with any technology product or service at Case Western Reserve University, co...

University Technology’s ([U]Tech) Teaching and Learning Technologies (TLT) team will celebrate National Distance Learning Week Nov. 7–11. All members of the Case Western Reserve University community are invited to participate. Events Wednesday, Nov. 9 1 p.m.Sears Library Building, Room 200 TLT w...

Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Wednesday, Nov. 2, at 9 p.m. through Thursday, Nov. 3, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or servi...

PeopleSoft Financials and Reporting will be unavailable today (Oct. 28) from 10 p.m. to tomorrow (Oct. 29) at 6 a.m. due to scheduled system maintenance. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help...

Editor's note: The date and time for this maintenance has been updated. Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Oct. 29, from 12:05 to 8 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal in...

Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, Oct. 27, at 9 p.m. through Friday, Oct. 28, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or servic...

A department requesting a hybrid and/or fully remote work arrangement must ensure that the applicable physical space, technology, confidentiality and data security requirements are met. The supervisor must confirm any security requirements with [U]Tech and the Compliance Office to ensure the off-cam...

As announced in The Daily earlier this year, Google will end unlimited Google Workspace (Gmail, Google Drive and Google Photos) storage for Case Western Reserve users starting July 2024—a change that requires the university to reduce its storage in those platforms by roughly 75%. When University Tec...

TeamDynamix, a customer service system widely used in higher education, has replaced [U]Tech's current service desk system at help.case.edu. The new system has already launched and is available to the campus community. Campus members should continue to contact the service desk by email at help@case...

Wireless maintenance will take place Monday, Oct. 24, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless and Eduroam during this time. Wireless connectivity should restore automatically after maintenance is complete. For assista...